Program Coordinator

Aquent has an exciting opportunity for a Program Coordinator in Woonsocket, RI!

This is a hybrid position. The expectations are to be in the office 3 days/week (Tuesday, Wednesday, and Thursday), while working remotely on Monday and Friday. For this reason, we will only consider candidates who live within a 40-minute commute to our client's office in Woonsocket.

In addition, to be considered for this role, you must:

• Be authorized to work in the United States
• Not require sponsorship of any kind for the duration of the assignment
• Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position

Step into a dynamic environment where your organizational prowess and keen eye for detail will directly shape the efficiency and effectiveness of critical operational processes. As a key player in our team, you'll ensure smooth workflows and impactful outcomes, directly contributing to our commitment to maintaining exceptional standards. This vital role offers the chance to make a tangible difference in our daily operations, working alongside dedicated professionals to uphold the highest levels of service.

Join a prominent organization that is a leader in its field, focused on delivering exceptional operational efficiency and maintaining high standards across its extensive network. We are committed to innovation and excellence, driven by a mission to serve our stakeholders with integrity and precision. Through our partnership with Aquent, we are seeking talented individuals who are eager to contribute to our success and grow within a supportive and collaborative environment.

**The Impact You'll Make:**

In this role, you will be instrumental in ensuring the seamless execution of essential service management activities. You will directly influence the quality and efficiency of our operational support systems, playing a critical part in managing vendor relationships and service delivery. Your contributions will help maintain operational continuity, optimize resource allocation, and ensure compliance with our rigorous standards.

**What You'll Do:**

* Oversee and optimize the lifecycle of operational work orders and proposals, ensuring timely execution and strategic alignment.

* Proactively manage service level adjustments, including reviewing temporary increase requests, monitoring expanded services, and facilitating de-escalation processes to maintain optimal service delivery.

* Coordinate effectively with external partners to ensure smooth and efficient service provision.

* Monitor and track compliance across various service agreements, ensuring adherence to established guidelines.

* Maintain meticulous administrative records and tracking systems to support operational transparency and reporting.

* Collaborate closely with program managers and analysts to support strategic initiatives and operational improvements.

**What You'll Bring:**

* High School Diploma or GED is required.

* Minimum of 2 years of relevant work experience.

* 2+ years of experience in recognizing and measuring key performance indicators (KPIs).

* 2+ years of experience in property, vendor, or program management.

* 2+ years of analytical and reporting experience.

* 2+ years of vendor management experience, including conducting vendor business reviews.

* 2+ years of experience managing multiple projects simultaneously.

* 3+ years of experience with MS Office Suite.

* Demonstrated ability in vendor coordination and administrative tracking.

**Nice-to-Have Qualifications:**

* Bachelor's Degree in Business Administration, Marketing, Finance, or a similar field.

The target hiring compensation range for this role is $21.99 to $24.43 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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