Audio Visual / Video Teleconferencing Engineer

Description

The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR.

Our mission is to support these critical organizations located at the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. We ensure uninterrupted IT operations for senior leaders and national defense missions. This challenging, fast-paced, and rewarding environment demands excellence in IT Operations and Maintenance; Plans, Projects, and Engineering (PP&E); and National Military Command Center (NMCC) support.

As an Audio Visual/Video Teleconference (AV/VTC) Engineer II, you will play a vital role in supporting the implementation of new requirements, maintaining, and repairing video teleconferencing systems essential for key leaders to implement and provide command and control (C2) for decision makers. You will manage conference rooms, VTC endpoints, and related IT infrastructure, ensuring seamless and reliable communication capabilities. Your skills in network protocols, AV technologies, and design/integration will be crucial to our success.

Primary Responsibilities:

• Provide day-to-day operational support and maintenance for AV/VTC systems and equipment, including troubleshooting, diagnostics, and repair.

• Manage and maintain conference rooms, VTC endpoints (e.g., Cisco, Polycom, Crestron), and associated network infrastructure.

• Install, configure, and test AV/VTC equipment, including cameras, microphones, displays, control systems, and network devices.

• Troubleshoot network connectivity issues related to AV/VTC systems.

• Implement and support network protocols used for AV/VTC communications.

• Support the design, integration, and deployment of new AV/VTC systems.

• Develop and maintain documentation for AV/VTC systems and procedures.

• Provide technical support and training to users on AV/VTC equipment and software.

• Coordinate with vendors and other IT teams to resolve complex technical issues.

• Manage and track inventory of AV/VTC equipment and supplies.

• Implement and maintain security protocols for AV/VTC systems.

• Stay up-to-date with the latest AV/VTC technologies and trends.

• Provide on-call support as needed.

• Other duties as assigned.

Basic Qualifications:

• Active DoD Secret Security Clearance.

• Current CompTIA Security+ Certification.

• BS & 8 years of relevant experience OR a Masters and 6 years of relevant experience. Additional experience may be considered in lieu of degree.

• Willingness to support occasional after-hours work and participate in an on-call rotation, if needed.

• Strong understanding of AV/VTC technologies, including video conferencing systems, audio systems, display systems, and control systems.

• Experience with Cisco and/or Polycom video conferencing equipment.

• Proficiency in troubleshooting network connectivity issues related to AV/VTC systems.

• Knowledge of network protocols, including TCP/IP, SIP, H.323, and ISDN.

• Experience with AV/VTC system design and integration.

• Excellent communication, interpersonal, and customer service skills.

• Ability to work independently and as part of a team.

• Strong problem-solving and analytical skills.

• Excellent documentation skills.

• Proficient with ServiceNow and/or Remedy

Preferred Qualifications:

• Experience working in the Department of Defense

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.