Senior Product Manager - Platform (Remote)

This is a remote position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people's needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We've helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we're also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren't heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Federal Civilian business unit supports many customers spanning the federal, commercial, and nonprofit space. Our customers include NASA, the General Services Administration, Office of Personnel Management, the Library of Congress, Health & Human Services, and the FDIC. We partner with these agencies to build new capabilities, deliver products, establish data as a strategic asset for informed decision-making, modernize legacy systems, and build the digital service infrastructure necessary to scale their mission impact.

Primary Responsibilities:

The Senior Technical Product Manager will drive the development and evolution of the organization's underlying technology platform, ensuring secure, scalable, and reliable infrastructure to support all digital products and services.

This role ensures that engineering teams have the tools, processes, and environments they need to deploy code efficiently, maintain system uptime, and integrate new technologies such as AI/ML pipelines. By implementing Agile methodologies and leveraging tools like Jira and Confluence, the TPM will enable iterative, transparent, and collaborative delivery processes across platform and operations teams.

The TPM will define roadmaps for platform services, CI/CD pipelines, automation, observability, and infrastructure improvements-aligning technical capabilities with strategic business goals. By bridging engineering, security, and product stakeholders, they ensure the platform not only meets current operational needs but also scales for future growth, innovation, and emerging technologies.

Ultimately, this role transforms the platform into a strategic enabler, delivering robust, efficient, and reliable infrastructure that allows digital teams to innovate rapidly while maintaining operational excellence and system reliability.

. Primary expectations of a Senior Technical Product Manager include:

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  Strong influential skills to build relationships with internal and external stakeholders

  
  
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  Serves as a mentor and coach to other product team members

  
  
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  Leads cross functional efforts for delivery team members and team leads; may serve as the primary technical point of contact for stakeholders

  
  

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  Primarily focused on program and delivery strategy, but also supports tactical assignments

  
  
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  Considered an expert with agile methodologies; ability to lead cross-functionally and deliver based upon requirements

  
  
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  Leads a cross-functional team to deliver new products given the mission and goals of the customer.

  
  
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  Works with a client/product owner to shape the vision and strategy for a product or program and adopt more iterative and outcome-driven ways of working

  
  
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  Shapes the vision and narrative for the product by developing artifacts, like a "product brief" and related roadmaps; with the goal of instilling a shared purpose and metrics to define success

  
  
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  Works with customers to develop strategies that focus on the highest value outcomes for the program given goals, needs, and constraints

  
  
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  Successfully advocates for user needs and lean methods when setting priorities and managing tradeoffs

  
  

Basic Qualifications:

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  Bachelor's degree and 7+ years of experience

  
  
  
  
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    Relevant years of experience may be substituted for education

    
    
  
  
  
  

Platform & DevOps Expertise

• Demonstrated experience managing or owning infrastructure, platform, and DevOps products, including CI/CD pipelines, cloud environments (AWS, Azure, or GCP), containerization, and microservices architecture
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  Ability to define technical product requirements for platform tools, deployment processes, and operational reliability

  
  

Technical Product Management Skills

• Proven ability to translate complex technical needs into product roadmaps, epics, and user stories for platform and DevOps engineering team
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  Strong understanding of automation, infrastructure-as-code, observability, monitoring, and security best practices

  
  

Agile Methodology Implementation

• Hands-on experience implementing and managing Agile processes (Scrum, Kanban, or hybrid) to guide engineering and DevOps teams
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  Familiarity with Confluence, Jira, or similar tools for backlog management, sprint planning, and cross-team collaboration

  
  

Cross-Functional Leadership

• Ability to collaborate with engineering, security, operations, and product teams to prioritize platform capabilities aligned with organizational goals
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  Experience balancing multiple stakeholder priorities while ensuring high availability, reliability, and scalability of platform services

  
  

Cloud & Infrastructure

• Awareness and Understanding of cloud services (compute, storage, networking), CI/CD pipelines, automation tooling, and DevOps workflows.
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  Ability to assess technical trade-offs, define requirements for performance, resilience, and scalability, and communicate effectively with technical team

  
  

Preferred Qualifications:

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  AI/ML Platform Experience - Knowledge of DevOps and platform considerations for AI/ML workflows, including model deployment, data pipelines, and orchestration

  
  
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  Security & Compliance Knowledge - Familiarity with federal security standards, access controls, compliance frameworks, or regulatory requirements affecting platform operations

  
  
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  Enterprise Platform Migration Experience - Experience managing large-scale platform upgrades, migrations, or cloud adoption initiatives

  
  
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  Technical Background - Ability to read and understand system architecture diagrams, deployment pipelines, and cloud infrastructure documentation

  
  
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  Ability to obtain/maintain any of the following

  
  
  
  
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    CSPO, CPM, CSM or other related certifications

    
    
  
  
  
  

To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join

Benefits:

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

In support of various state and city equal pay transparency laws, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $120,000 - $135,000. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.