New

Patient Account Representative

TEKsystems
$19.50 / hr
life insurance, sick time, 401(k), retirement plan, remote work
United States, Texas, Dallas
Dec 11, 2025
Patient Account Representative Location: Remote (Must reside in CST time zone) Schedule: Full-Time \| Monday-Friday \| 8:00 AM - 4:30 PM CST Pay: $19.50 per hour Contract-to-Hire Opportunity About the Role We are seeking a Patient Account Representative to join our team! In this role, you will manage patient accounts throughout the entire revenue cycle-from account creation to payment resolution. You will research accounts, follow up on claims, review remittances, and resolve disputed balances with both government and commercial payors. This position requires strong attention to detail, problem-solving skills, and a thorough understanding of insurance processes. Key Responsibilities * Research patient accounts using internal systems and online resources. * Follow up on uncollected balances by contacting payors and/or patients via phone, email, or online. * Review contracts and identify billing or coding issues; request re-bills or corrected claims as needed. * Document clear and concise notes in the patient accounting system regarding claim status and actions taken. * Maintain desk inventory to meet productivity and quality standards without backlog. * Access payer websites to gather data and resolve accounts efficiently. * Identify payor trends and communicate issues to management for corrective action. Qualifications * 1-4 years of experience in medical claims, hospital collections, or AR with third-party payors. * Knowledge of ICD-9, HCPCS/CPT coding, EOB interpretation, and managed care contracts. * Prior experience with EPIC and ability to learn hospital systems quickly. * Strong understanding of the revenue cycle process from patient access through billing and collections. * High School diploma or equivalent; college coursework in business or accounting preferred. * Minimum typing speed: 45 WPM. Why You'll Love This Role * 100% remote work with equipment provided. * Contract-to-hire opportunity with potential for permanent placement. * Join a team that values accuracy, efficiency, and professional growth. Apply today and take the next step in your healthcare revenue cycle career! Job Type & LocationThis is a Contract position based out of Dallas, TX. Pay and BenefitsThe pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Dec 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.