Compliance Manager

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Position Description:

The primary role of this position is the day-to-day management of compliance for a part of TCB's portfolio, as assigned and designated including the supervision of one or more Compliance Specialists in ensuring on-going affordable housing program(s) compliance and adherence to TCB's Operations policies. This position also leads the Compliance lease-up activity for new and/or re-syndicated properties overseeing implementation of affordable housing programs through lease-up including LIHTC, HUD, HOME programs and state and/or local set-asides and rental assistance programs.

This role, the Compliance Manager will work in collaboration with the Development, Finance, Operations management (SVP, VPO, POM) and Director of Leasing and Marketing in the development and implementation of strategic plans for new property start-ups. This position will collaborate with the property management team during lease-ups, ensuring affordable housing program compliance and assisting with staff training on all applicable regulatory, owner, investor and monitoring agent requirements.

The Compliance Manager assists in the preparation and delivery of affordable housing compliance and TCB Operations policies trainings to for staff at established properties to help foster staff skill development.

The Compliance Manager must be exceptionally skilled in affordable housing lease-ups, including the consideration of marketing needs, and have an excellent in-depth content knowledge and ability to train staff on HUD Multifamily programs, HUD PIH programs, HOME, IRS Section 42 (TC program), as well as all compliance functions, including but not limited to: eligibility, waiting list processes, citizenship rules, student rules, income, assets, allowances, next available unit rule, vacant unit rules, transfer rules, reasonable accommodations, earned income disallowance, EIV reporting and discrepancy functions, fair housing, limited English proficiency, multiple building project rules, LIHTC credit deferrals, HAP processes, rent schedules and utility allowance processes.

The Compliance Manager will be remote but based in the NY/NJ region and reports to the Director of Compliance.

Essential Functions:

• Ensure that all first-year tax credit file procedures are followed and are 100% in compliance.
• Read and understand all the regulatory documents, disseminating the information for use by property management
• Assure a leadership role with the development and implementation of new property start-ups to maximize LIHTC credits, ensure all units are qualified on-time while maximizing rent and meeting all regulatory requirements for each of the affordable housing program(s) committed to by the site.
• Assist in the determination of appropriate marketing as applicable to the AFHMP and property needs
• Create Yardi software set-up matrix for all new deals and transactions. Complete quality assurance on software after set-up to determine compliance with all programs, mapping of units, transfer rules, income limits, set-asides, applicable fractions, preferences

* Train staff on all compliance related tasks, policies and procedures for newly purchased properties, properties in lease-up as well as existing properties

• Work as part of the property management team assisting with initial certification processes
• Interface with property management staff throughout lease up, providing requested reports including qualified occupancy summary report, copies of first year files and ensuring all files receive approval by investor's auditor and property receives final clearance documentation in a timely manner
• Assist, as needed with the completion of the Tenant Selection Plan (TSP), Affirmative Fair Housing Marketing Plan (AFHMP) and Language Assistance Plan (LAP) for property start-ups as well as any other documents as required
• Train site and compliance staff and assist with property lotteries as needed
• Create a summary of property specific requirements from the management agreement and Regulatory & Operating agreement, LURA and any other restrictive covenant or funding source requirement

* Review audit findings and assist in overseeing successful, timely resolutions to investor, state and federal monitoring agencies' findings of non-compliance

• Coordinate and oversee the successful, complete and on-time submission of LIHTC year-end reporting
• Provide property specific occupancy and reporting requirements to Vice President of Operations (VPO), Portfolio Operations Manager (POM) and property management staff
• Support Vice President of Property Operations (VPO) and Portfolio Operation Manager (POM) in developing and deploying training and corrective action plans based on internal or external audit findings
• Performs other duties as assigned

Knowledge, Skills and Abilities:

• Must have a valid driver's license
• Must be willing to travel 75% of the time
• Have proven expertise in affordable housing programs especially LIHTC, HUD and PHA programs
• Demonstrated experience with new property lease-ups, including waitlists and lotteries
• Excellent understanding of LIHTC lease-up regulations including but not limited to placed-in-service dates, certification time-lines, credit delivery and deferral rules, multiple building project rules, applicable fraction and minimum set-asides rules.

• Ability to train staff on all affordable housing compliance related matters, including lease-up strategies and file procedures, disseminating complex compliance issues in a simple, straight forward manner

• Exceptional interpersonal and presentation skills
• Ability to communicate clearly and effectively both verbally and in writing.
• Able to work as an effective member of a team and in a collaborative manner with staff, peers, and supervisor as well as staff from other TCB disciplines and TCB stakeholders

• Able to work independently and prioritize regular tasks
• Able to effectively supervise others

• Ability to read and interpret complex documents, such as regulatory agreements and compliance regulations
• Have excellent organization and customer service skills
• Excellent Computer skills

Training:

• TCB approved Fair Housing, see Yardi (annually)
• TCB Standard Operating Procedures, see TCB University
• Yardi
• Other, as assigned

Education & Experience:

• Bachelor's degree preferred or equivalent experience of five years affordable housing regional compliance management
• Prior supervisory experience of at least one to three staff preferred
• HCCP or C3P - LIHTC training through Spectrum or other industry equivalent
• COS or COS-P - Certified Occupancy Specialist training through NCHM or other industry equivalent
• Experience in the use of Yardi preferred

Benefits

• Medical, dental, and vision insurance
• 12 Paid Holidays & tenure-based PTO accruals
• Employer contributions to Health Savings Accounts
• Company paid Life & Disability Insurance
• 403(b) retirement plan with company match
• Tax-advantage accounts: commuter/parking, medical & dependent care FSA
• Hospital & Critical Illness Insurance
• Confidential, 24/7 Employee Assistance Program
• Pay range: $80-90k

The Community Builders is an equal opportunity employer.