Assistant Director - SUB Operations

Lubbock

43175BR

Student Union and Activities

Position Description

Performs varied and complex administrative duties in the management and coordination of a large specialized project and/or program. Requires independent judgment and application of established policies and procedures. Works under general supervision with evaluation based on overall results obtained.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

1) Operational Strategy, Leadership & Supervisory Management (30%)

• Provides strategic leadership for all SUB operational functions, determining operational priorities, resource deployment, and staffing models for maintenance, custodial, and building services across all operating hours.
• Supervisory authority over the Superintendent (Maintenance) and Section Supervisor (Custodial), including hiring recommendations, assignment of duties, establishing performance expectations, conducting evaluations, approving schedules, and implementing corrective and disciplinary actions in consultation with leadership.
• Continuously improves operating procedures, staffing plans, service standards, and training programs; evaluates operational data and service outcomes to make independent decisions.

• Provides administrative oversight for all building mechanical, electrical, and structural systems, interpreting system performance data and directing corrective actions, upgrades, and system optimization.
• Develops and manages comprehensive preventive maintenance strategies, vendor service contracts, and asset lifecycle plans; evaluates contractor performance.
• Establishes custodial operating standards including APPA benchmarks and determines waste management, recycling, and environmental practices; leads quality-assurance inspections and directs necessary changes to maintain compliance and service goals.

• Serves as the primary authority for SUB compliance with OSHA, ADA, NFPA, environmental health, life-safety, and institutional regulations; identifies risks, interprets policies, and independently implements corrective measures.
• Develops, administers, and evaluates the building's Emergency Preparedness program, including evacuation plans, training curricula, floor-warden structures, and scheduled emergency exercises; conducts after-action assessments and revises procedures accordingly.
• Determines building security protocols, access restrictions, occupancy management, and risk-mitigation strategies in coordination with campus partners; ensures continuous adherence to life-safety and emergency response standards.

• Provides administrative oversight for building technology infrastructure including BMS controls, CMMS/work-order platforms, digital signage systems, room-panel technology, radios, and foundational AV by defining operational standards, evaluating system needs, and authorizing upgrades or corrective actions.
• Manages building access-control systems by establishing approval criteria, maintaining audit protocols, reviewing access rights, and authorizing key/access requests in collaboration with the lock shop and security partners.
• Evaluates energy-efficiency trends and HVAC optimization data; recommends and implements operational changes in coordination with the Director and campus utilities.

• Serves as the facility's assistant administrative liaison to all tenants, interpreting policy, evaluating service needs, authorizing operational responses, and leading recurring building-wide operational meetings to ensure alignment on expectations and compliance requirements.
• Provides leadership for space readiness, utilization planning, and operational coordination with Event & Guest Services to support institutional programming priorities and ensure continuity of service.
• Administers the departmental vehicle program, establishing usage protocols, approving reservations, overseeing maintenance schedules, and ensuring full compliance with university policy.

Knowledge, Skills, and Abilities

Familiar with the following operations practices:

• Large facilities
• Custodial
• Basic maintenance service (electrical, HVAC, plumbing, etc)

Required Qualifications

Bachelor's degree in the area of specialization or closely related field. Three years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications

Three to five years of working knowledge of custodial and maintenance practices. Managing teams, customer service experience, and computer skills and proficiencies.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Job Family

Facilities Operations

Job Sub Family

Facilities Management

Annualized Pay Range

$65,200 - $84,800 - $104,300

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

travel and overtime as needed

Grant Funded?

No

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.