Management Specialist

We have an opportunity for a Management Specialist to join our team supporting the Defense Health Agency. The successful candidate will be a creative thinker and problem solver, with a track record in education and training. In this highly visible role, you'll be responsible for managing initiatives and contributing to team efforts, such as developing and tracking key performance indicators, coordinating client training initiatives and working groups, and making recommendations for process improvement. Note that this position does fulfill administrative tasks as assigned. In this role you will have the unique opportunity to help shape education for active duty Service members and healthcare professionals on a global scale.

Typical responsibilities include:

Assist in facilitation and coordination of high-level meetings, ensuring that materials are relevant, quality checked, and ensuring that minutes are submitted on time.
• Conduct research and analysis to develop white papers, briefings, standard operating procedures, procedural instructions, and executive summaries.
• Create and maintain reporting metrics for major initiatives via measures of effectiveness and performance.
• Develop concise, professional, and compelling executive presentations on major initiatives for division, program, and government officials.
• Update and maintain multiple forward-facing, client SharePoint sites.
• Promote continuous process improvement and standardization by proactively identifying gaps in service, training, or other processes and drafting recommendations and solutions.
• Coordinate with offsite, remote, and external teams to conduct data calls, complete tasks, and manage initiatives.
• Support organizational planning for a wide variety of summits, initiatives, and educational opportunities.
• Formulate recommendations with attention to a client's capabilities and limitations delivered concisely with briefs or other reports.
• Present findings and suggestions to clients with ample justification and practical advice.
• Provide administrative support for meetings and conferences (meeting minutes, notes, action items, etc.).
• Create templates and documentation to support project management and education initiatives.

• Bachelor's degree in business, operations management, or related field, such as instructional technology
• 3+ years of experience in business analytics, education and training, or a related field
• Expert Microsoft Office experience (e.g., PowerPoint, Word, Excel, and Outlook)
• Experience with MS Teams, Visio, and SharePoint
• Excellent oral and written communication, as well as presentation skills
• Ability to work independently and track own projects and work
• Self-motivated, proactive team player that is responsive and adaptable
• Strong customer service and interpersonal skills
• Ability to problem-solve and think analytically
• Business analytics experience strongly preferred
• Experience with DHA or the Military strongly preferred
• Experience with 508 compliance or ability to quickly learn
• Must be able to obtain and maintain government eligibility requirements

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, & 2023!
• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").