New

Senior Commercial Loan Operations Administrator II

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Dec 10, 2025
Job Title: Senior Commercial Loan Operations Administrator II Location: Block 23 What you'll do: The Senior Commercial Loan Administrator 2 is responsible for processing and closing commercial loans in accordance with regulatory requirements and company policies & procedures. This role involves close collaboration with the Relationship Managers, Portfolio Managers, Account Officers, Credit Analysts and Underwriters, Internal and External Legal counsel, and internal Loan Operations team members, as well as Title and Escrow agents, to ensure the timely closing of loans within the Commercial Lending Portfolio. The Senior Loan Administrator 2 is responsible for ensuring that loans are properly documented and that both supporting and contractual documentation complies with state and federal laws and protects the interest of the Bank and its customers. The Senior Loan Administrator 2 will take the lead proactively processing a diverse pipeline of Commercial loans. This role encompasses a variety of loan types, such as commercial lines of credit, real estate, syndication / participation, technology, and sponsor finance. The position is also responsible for managing loan closing activities for new Commercial loans, modifications, renewals and extensions. Actively works on obtaining post-closing conditions to avoid delinquencies. Collaborate with Team Lead to assist where necessary, including but not limited to training and mentoring less experienced Loan Administrators. Independently and effectively manage their individual pipeline of diverse and complex loans assigned to them to ensure timely and accurate closings. Review and understand loan terms and conditions of loan approvals. Analyze transaction types and determine necessary due diligence items and legal documents required to ensure accurate closings and compliance with bank and regulatory requirements and procedures. Initiate customer contact and coordinate receipt and review of outstanding due diligence items. Direct internal Loan Support Group or outside counsel to prepare necessary loan documents. Participate in document negotiations with borrower, legal counsel and lending personnel. Identify any obstacles to closing and present viable alternatives and solutions. Review title and work with Title Officer and/or legal counsel to resolve any outstanding title issues; prepare escrow instructions. Facilitate loan closing and reconcile all fees and expenses at closing. Work with necessary Loan Servicing teams to assist with customer inquiries. What you'll need: Required:High School Diploma (or equivalent) with 6+ years of lending, loan support or processing experience with knowledge and training in all lending activities, processing and terminology. Intermediate computer operational skills required; basic knowledge of banking systems preferred. Effective written and verbal communication skills Advanced knowledge of related state and federal loan regulations and Bank lending policies. Basic knowledge of branch operation procedures, Bank products and services. Advanced knowledge of lending regulations, including but not limited to Flood, KYC and AML risks, closing procedures, Title policies/endorsements, and insurance coverage types Ability to work independently and confidently close all loans assigned with minimal oversight. Preferred not required - working knowledge of iLien / Lien Solutions, FIS- IBS/ACBS core system. Proficient knowledge of real estate loan documentation, complex business ownership hierarchies and entity types and collateral perfection. Strong analytical skills, organizational, and problem-solving skills Ability to effectively handle stressful situations and perform several tasks simultaneously with accuracy Ability to manage multiple priorities in a fast-paced environment Strong understanding of lending regulations and compliance requirements Strong time management and organizational skills Exceptional communication and relationship building skills Proficient computer skills Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation