Low Voltage Structured Cabling Technician II

Job Summary

The Structured Cabling Technician II is responsible for monitoring ticketing systems, troubleshooting, and resolving issues related to fiber and copper cabling infrastructures. This role includes diagnosing connectivity problems, performing repairs such as cable or switch replacement, and supporting equipment decommissioning and relocation activities. The technician may install or reroute cabling when equipment is moved and will work directly with onsite teams to address and resolve issues. Occasional travel to additional sites may be required. This contract-to-hire position offers opportunities for ongoing skill development and professional growth.

Job Responsibilities

* Monitor ticketing systems, respond to assigned tickets, and provide timely troubleshooting for fiber and copper cabling issues

* Perform repairs including cable replacement, switch replacement, and patching of cabling systems

* Support decommissioning activities, including equipment removal, cabling teardown, and reinstallation in new locations

* Install, reroute, or extend cabling as needed when equipment is relocated

* Conduct fiber and copper testing using approved tools and procedures

* Utilize and operate equipment such as Fluke testers and related diagnostic tools

* Collaborate directly with onsite technical teams to resolve infrastructure issues

* Travel to nearby sites when required to support operational needs

* Follow all safety procedures, including OSHA requirements and proper use of PPE

* Maintain accurate documentation of work performed and ensure compliance with technical standards

Job Requirements

* High school diploma or GED required

* Minimum of 2 years of experience in structured cabling, low-voltage systems, or related technical work

* Experience troubleshooting fiber and copper cabling systems

* Familiarity with Corning fiber, CommScope components, and Fluke testing equipment

* OSHA 10 certification preferred

* Ability to replace or install switches and perform basic network hardware handling

* Ability to read and follow technical diagrams and instructions

* Strong problem-solving skills and attention to detail

* Ability to participate in rotating on-call schedules (approximately one week every two months, dependent on team size)

Education

* High school diploma or GED required