Manager, Tissue Recovery

In alignment with Gift of Life Michigan's core purpose and core values, the Manager, Tissue Recovery is responsible for developing, and implementing quality processes throughout the tissue department, to include; managing the daily activities of tissue operations, monitoring technical quality and proficiency of the tissue procurement specialist (TPS) staff, overseeing hiring, training and evaluation of TPS staff, monitoring donor record documentation, maximizing tissue gifts and participating in data analysis to include tissue recovery data, dry run cases, error rates, contamination rates, etc. The person in this role will be responsible for the oversight of Gift of Life tissue recovery facilities and will act as administrator on-call for the purposes of triage of donor logistics & personnel management. If needed, they will also recover musculoskeletal, cardiovascular, and nerve tissues, facilitate cases and act as a lead to the recovery team.

The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:

• Ensures and promotes compliance with quality control measures for tissue recovery practices as dictated by federal, state, and local regulations.
• Identifies patterns to improve processes. Assists in the development and improvement of policies and procedures for all aspects of Gift of Life business, to include data collection, quality improvement, and regulatory compliance.
• In collaboration with the director, participates in data analysis to include tissue recovery data, dry run cases, error rates, contamination rates, etc.
• Coordinates operational level activities with the Eversight Michigan as needed.
• Demonstrates competency in recovery of tissue according to policies established by Gift of Life Michigan and/or its partners.
• Performs functions of the recovery follow-up including communication, non-conformance issues, etc.
• Attends national and/or partner meetings to remain current in tissue donation and recovery trends and practices.
• Schedules and facilitates team meetings.
• Contributes to individual and departmental goals and strategies and other job performance measures to support, maintain, and increase organ and tissue donation.
• Perform other duties as assigned.

• Direct and oversee the day-to-day work of assigned direct reports, set and communicate clear expectations, and provide coaching/guidance as necessary.
• Provide ongoing formal and informal performance feedback, conducti performance reviews and/or corrective action discussions as necessary.
• Support staff in setting performance goals and in furthering their professional development.
• Support and contribute to the achievement of organizational and department goals.
• Support the bi-directional communication of organizational and department messaging between leadership and staff.
• Promote a healthy and safe work environment.
• Manage other tasks required of supervisors such as time and attendance, staff change requests, and reporting.

• A bachelor's degree or a minimum of three years tissue banking experience.
• Three years of experience in the medical or surgical work environment and/or prior experience in the tissue recovery field.
• AATB certification (CTBS) required within first two years of accepting position.
• Knowledge with or demonstrated ability to learn aseptic technique, surgical instrumentation, and gross anatomy.
• At least one year's experience in management or leadership role (project, team, workgroup).

• Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.

• Ability to promote a positive, inclusive, and motivated work environment.
• Strong organizational skills and ability to manage multiple and competing priorities.
• Written and verbal fluency in English.
• Strong written and verbal communications skills, including presentation skills.
• Strong interpersonal skills.
• Ability to exercise initiative, critical thinking, and problem-solving.
• Proficiency with Microsoft Office programs, including Outlook and Teams.

• Demonstrate the competencies of Professional, Determined and Compassionate.
• Maintain a motivated and positive attitude.
• Support an inclusive work environment.
• Ability to successfully collaborate and work as a member of an interdisciplinary team.
• Actively seek improvements.
• Always maintain a safe working environment and use of Universal Precautions.
• Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.