Executive Consultant, Ambulatory Patient Access: PART-TIME

Shift:As needed based on the organization's needs.
Department: Ambulatory
Compensation: $150/HR

ABOUT THE JOB

MU Health Care is looking for a strategic, forward-thinking leader who thrives on driving innovation and improving patient access. The ideal candidate is a problem-solver with a passion for optimizing workflows and leveraging technology to create seamless experiences for patients and staff. We want someone who excels at collaboration, builds strong relationships across departments, and inspires teams through mentorship and vision. This role demands a dynamic individual who can anticipate challenges, adapt to regulatory changes, and lead with confidence in a fast-paced environment. If you're ready to make a measurable impact on patient experience and operational excellence, we want you on our team.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

DETAILED JOB DESCRIPTION

Provide leadership and direction to the operational and functional planning activities for the ambulatory care front-end revenue cycle. Identify and develop new workflows and functionality within the front-end Cerner Revenue Cycle system to improve patient access. Lead the provision and ongoing improvement of ambulatory front-end revenue cycle processes to improve the end-user experience. Lead the development of processes within the front-end revenue cycle that will improve the patient experience. Inform and communicate ambulatory needs regarding planning/design/development of front-end Cerner Revenue Cycle functionality and strategic initiatives.

Direct strategies for long-range access planning and management by addressing changes in regulatory, payor-related, and other large initiative implementation requiring collaboration and coordination with multiple departments. Direct activities, track and identify trends related to the front-end and pre-visit registration, time of service arrival activities, and post-visit work queue and hold bill generation. Investigate complex Cerner Revenue Cycle system and clinic process issues to maximize revenue opportunities and internal improvements with workflow efficiencies. Oversee personnel management of Ambulatory Central Team and Service Coordinators, including recruiting, interviewing, hiring, and approving termination.

Lead, develop, and mentor all ambulatory care Service Coordinators and the Central Team. Prepare Ambulatory KPI reports; advise on data information to pull to get results and analyze data. Ensure compliance with regulatory standards. Foster collaborative relationships with all health system stakeholders. Oversee the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care across units. Direct the implementation and oversight of MU Health Care time and attendance policies and practices. May complete unit/department-specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

Bachelor's degree in business administration, healthcare administration, or a related field, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Twenty (20) years of ambulatory operations experience.

Fifteen (15) years of revenue cycle experience.

PREFERRED QUALIFICATIONS

Master's degree. Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

The University of Missouri is an Equal Opportunity Employer.