Customer Service Representative

Now hiring, in partnership with AO Smith Call Center,Customer Service Representative

Johnson City, TN

Pay Rate: $16.00 per hour

Shift: 11:30 AM - 8:00 PM

This Job's for the Talker, the Helper, the Keyboard Ninja

Got people skills? Join us as a Customer Service Representative and deliver the kind of customer service that makes every call count

What's in It for You?

• Good weekly pay - because you make customers happy
• Health benefits - medical, dental, vision
• 401(k) option - future you will thank you
• Referral bonus - get $$$ for bringing friends

The Skills You Need:

• Hold a high school diploma or GED
• 1+ year of call center or customer service experience
• Strong customer service and troubleshooting skills
• Basic technical knowledge or aptitude
• Solid computer skills and familiarity with software/hardware operations
• Ability to multitask effectively
• Excellent verbal and written communication skills

Your Service Superpowers:

• Answer incoming calls and emails, following up on previous customer issues.
• Document call details, installation notes, and product information.
• Research product/part information and maintain records using web-based systems.
• Make warranty-related decisions for water heating and related equipment.

"The Staffmark team delivered great service, but always checked in on the assignment and made sure everything was going well." Staffmark Associate

Answer calls, not job ads. This is the one - Apply now.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.