Business Systems Analyst 2

Job Description

The Business Systems Analyst is responsible for the day-to-day maintenance and support of IT applications. Serving as a liaison between Operations and Development teams, this role ensures effective communication and resolution of system-related issues. Key responsibilities include managing tickets, performing application maintenance tasks, maintaining user security roles and permissions, monitoring error queues, and ensuring data accuracy and completion of assigned time-based tasks. When necessary, the analyst may travel to on-site locations to troubleshoot issues, implement solutions, or escalate concerns appropriately.

This position supports a variety of applications, including but not limited to supply and warehouse management systems, robotics platforms, and artificial intelligence solutions. The analyst plays a critical role in sustaining operational efficiency and enabling technology-driven improvements across the organization.

Minimum Qualifications

Bachelor's degree and 2 years of supply and warehouse management systems support experience.

Our Comprehensive Employee Benefits Include:

• An array of retirement plan options, each with a generous employer contribution.
• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
• Paid vacation and sick leave, including short and long-term disability and paid parental leave.
• Get the most out of the Public Service Loan Forgiveness program.
• And much more!