Regional Traffic Management Center Operator

Do you have strong critical-thinking abilities that enable you to assess complex situations and make informed, timely decisions? If so, considering joining the Transportation District Office 8-0 as a Regional Traffic Management Center Operator. Within this role, you will monitor real-time traffic conditions using camera systems, communication tools, and effective incident management techniques to detect, verify, and respond to incidents and emergencies. Apply today to be a contributing factor to the overall safety of the community and improve the daily commuting experience for all road users!

In this role, you will be tasked with monitoring video and making independent decisions during traffic incidents regarding proper incident management procedures such as activation and content of Intelligent Transportation Systems (ITS) devices and communication with incident stakeholders. You will be responsible for evaluating roadway conditions related to traffic flow, weather, and overall operational status. In the event of an incident, it is crucial to assess the area of influence and disseminate traveler information through the activation of Highway Advisory Radio (HAR) devices, Dynamic Message Boards, and Variable Message Boards. This position requires clear, thoughtful, and analytical decision-making when reporting and notifying maintenance personnel of highway incidents or adverse weather conditions that could pose immediate risks to public safety. Work also involves notifying the State Police regarding abandoned vehicles that may obstruct traffic or hinder emergency response efforts, as well as activating AMBER Alerts when directed by the Pennsylvania State Police, ensuring rapid response to critical situations.

Take advantage of this meaningful, high-impact position that supports statewide transportation operations!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 1:00 PM to 9:00 PM, Thursday - Monday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. After a 6 month probationary period, positions will be telework eligible at the discretion of the supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Minimum Experience and Training Requirements:

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.