Payments Fraud Analyst

The Payments Fraud Analyst is responsible for the daily review and monitoring of transactions originating from various electronic payment channels which include, but are not limited to; debit cards, ACH, Wire transfer, Zelle, bill payment, external transfer, etc....for the purpose of preventing and detecting fraud.

RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER

Collaborate with the Enterprise Fraud Manager to build, implement, and conduct the day-to-day management of a comprehensive and effective fraud monitoring program for all electronic payment channels
• Collaborate with all business units to implement best practices related to the prevention of payments fraud
• Assist the Enterprise Fraud Manager with identifying, selecting, implementing and maintenance of software or other information technology to assist with the interdiction or detection of fraud, serve as the system administrator of systems as necessary
• Remain informed regarding emerging payment channels, fraud trends, and actions needed to protect the bank and customers from related losses
• Leverage data analytics to identify patterns of fraud and implement timely prevention strategies
• Partner with core processor to understand and implement fraud prevention strategies
• Monitor and maintain strategies and tools used to prevent and detect fraud
• Coordinate the reporting of fraud-related metrics for internal analysis and reporting to internal partners
• Assist with the development and delivery of fraud-related communication and training
• Perform other related duties as assigned

• High School diploma or equivalent
• AAP (Accredited ACH Professional) or APRP (Accredited Payments Risk Professional) Certification preferred
• Minimum of 2 years of electronic payment processing and/or fraud prevention experience
• Strong knowledge of banking processes including, but not limited to; check clearing, wire transfer, ACH, debit cards, P2P and other payment channels
• Ability to work independently and as part of a team
• Ability to communicate effectively and professionally in all situations, including high-stress situations
• Ability to multi-task and manage quickly developing situations
• Ability to manage problems involving several variables in situations where only limited standardization and/or information exists
• Ability to be an effective contributor in a group setting where multiple points of view are present and decisions need to be made quickly

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.

Work Environment

The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".

This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.

This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.