Business Analyst, PHIEA

Do you thrive on ensuring technology solutions meet the highest standards of quality and reliability? Are you skilled at bridging the gap between business needs and technical requirements? If so, Pennie wants to hear from you!

This role with Pennie, Pennsylvania's Official Health Insurance Marketplace, provides critical Quality Assurance (QA) and User Acceptance Testing (UAT) support to ensure that our systems function seamlessly for staff, partners, and consumers. As a key liaison between business units, IT, and vendor partners, you will help deliver secure, high-quality technology solutions that advance Pennie's mission of connecting Pennsylvanians to affordable health coverage.

In this Business Analyst position, you will support Pennie by ensuring system changes and releases meet business and technical requirements before deployment. This role leads quality assurance and user acceptance testing, investigates reported issues, and collaborates with IT staff, vendors, and business users to resolve problems and implement enhancements. By analyzing requirements, validating functionality, and providing post-deployment support, you will help Pennie deliver reliable technology solutions that strengthen operations and improve the customer experience. Apply now and Collaborate with a talented and diverse team!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) full-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In most cases, the salary for Pennie positions will start at the beginning of the posted salary range and may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of professional experience in business analysis, quality assurance, or system testing and
• A bachelor's degree in business administration, computer science, information technology, or a related field (or equivalent education and experience).

Additional Requirements:

• You must currently reside in or be willing to relocate to Pennsylvania for the duration of your employment.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience with Affordable Care Act (ACA)
• Experience with federal- and state-based exchanges
• Experience with Medicaid programs
• Experience with automated testing tools
• Experience with JIRA
• Strong communication skills with the ability to explain technical issues to diverse audiences

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.