New

Pharmacy Supervisor for Pharmacy Technician Training and Education

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Dec 11, 2025
The Pharmacy Supervisor for Pharmacy Technician Training and Education oversees the development and management of comprehensive training programs for pharmacy technicians across MGB. This role ensures compliance with regulatory standards and supports technician career advancement through education and competency assessments. Training program development: Designs and maintains system-wide pharmacy technician training and onboarding programs and coordinates competency assessments. Leadership and collaboration: Supervises technician educators and partners with pharmacy leadership, HR, and academic institutions to support recruitment, retention, and career development initiatives. Regulatory compliance and quality: Ensures training programs meet ASHP, PTCB, and state board standards, monitors training outcomes, and supports quality improvement related to technician performance and safety. Education High school diploma required Bachelor's Degree Related Field of Study preferred but not required Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent Can this role accept experience in lieu of a degree? No Licenses and Credentials Pharmacy Technician [State License] required Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required Experience Minimum 5 years of experience as a certified pharmacy technician in a hospital or health system setting required and at least 2 years of experience in supervisory leadership, training, or an educational role. 2-3 years required of demonstrated experience in developing and delivering training programs, including onboarding, competency assessments, and continuing education. Knowledge, Skills and Abilities - Excellent verbal and written communication and interpersonal skills. - Strong organizational and project management abilities. - Demonstrated ability to lead and influence across multiple departments and sites. - Displays a comprehensive knowledge of department operations. - Works accurately and make decisions under stress and with time constraints. - Strong attention to detail. - Able to appropriately confront issues, make decisions, and solve problems. - Strong working knowledge of state and federal pharmacy regulations, including Board of Pharmacy, Department of Public Health, USP, and Joint Commission standards. - Completion of an ASHP-accredited Pharmacy Technician Training Program or equivalent required. Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35 lbs+ (with assisted device) Carrying Frequently (34-66%) 20-35 lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.