Human Resources Administrative Assistant

Job Overview

The Human Resources Administrative Assistant serves as the first point of contact for the HR office and provides essential administrative and operational support across all core HR functions. This role is critical to ensuring the smooth daily operation of the HR department, maintaining accurate employee records, and supporting the onboarding of new associates.

Bilingual Spanish skills are strongly preferred.

Essential Job Functions

This position is responsible for executing administrative tasks with high attention to detail and maintaining strict confidentiality.

1. HR Administration & Records Management

• Manage the HR office reception area, including answering and routing phone calls, taking messages, and responding to basic inquiries from associates and managers.
• Perform routine office tasks, including filing, scanning, copying, sorting mail, and maintaining organized physical and electronic HR files.
• Create associate name tags and manage the creation of electronic personnel files.
• Locate and retrieve confidential associate records and documents as requested by HR leadership and management.
• Utilize and maintain HR software and systems (e.g., UKG/payroll system) for data entry and records processing.

1. Associate Onboarding & Support

• Conduct all aspects of the new hire onboarding process, ensuring paperwork is complete and processed accurately and efficiently.
• Process new hires within the UKG system, verifying all essential data points.
• Assist applicants with completing the online Crescent job application.
• Provide basic support and information regarding payroll inquiries, directing complex issues to the appropriate HR specialist.
• Assist the HR team in functional areas, including recruitment support, associate records administration, and benefits administration tasks.

Minimum Qualifications

To be successful in this role, candidates must meet the following criteria:

• Education: High school diploma or GED equivalent.
• Experience: Proven administrative or office support experience. Prior experience in a Human Resources department is helpful.
• HR Knowledge: Familiarity with commonly used concepts, practices, and procedures in Human Resources (e.g., records management, confidentiality, basic employment law).
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to learn and effectively use specialized HR/payroll software (UKG experience is a plus).
• Core Competencies:




• Confidentiality: Absolute ability to handle and maintain sensitive and confidential associate information.
• Communication: Strong interpersonal and written/verbal communication skills.
• Detail-Oriented: Exceptional attention to detail and organizational skills.
• Professionalism: Maintain a professional appearance and positive company image at all times.

Preferred Qualifications

• Bilingual (Spanish/English): Ability to communicate effectively in both Spanish and English.

Benefits and Perks (Full-Time)

Horseshoe Bay Resort offers a competitive benefits package and unique perks in the beautiful Texas Hill Country.

Health & Financial

• Medical, Dental, and Vision Insurance Plans
• 401(k) Retirement Plan with Employer Match
• Company-Paid Life and Short-Term/Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Associate Relief Fund

Time Off & Compensation

• Paid Vacation and Paid Holidays
• Competitive Pay with Scheduled Reviews and Raises

Resort & Lifestyle Perks

• Associate Housing and Shuttle Service (Subsidized options may be available)
• Weekly Meal Subsidies
• Golf and Amenity Privileges (Based on occupancy and business levels)
• Retail and Dining Discounts at Horseshoe Bay Resort
• Discounts at over 100 Crescent Hotels & Resorts properties nationwide.
• Growth Opportunity through the Manager in Training Program (MIT)
• Fun associate outings and events.