Systems Administrator

Systems Maestro Wanted - Elevate Hybrid Infrastructure & Azure at a Legacy Leader

Are you a seasoned Systems Administrator ready to take ownership of mission-critical, high-availability infrastructure? Join a distinguished organization with a 70+-year legacy of excellence and stepped-up ambition. We're hiring a System Administrator (Hybrid Infrastructure & Azure Cloud) to work directly with the CTO and own the strategic backbone of our 24/7 contact-center operations.

Hours & Pay

Salary Range: $97,000 - $110,000 (base $85,000-$95,000 + 15% on-call premium)

Schedule: Full-time, direct hire; core hours aligned with standard but includes on-call responsibilities (first shift primarily, on-call duty once per quarter or as needed)

Employment Type: Direct Hire

Why this role stands out

For the right professional, this is more than just maintaining servers-it's an opportunity to lead infrastructure innovation at an enterprise level. You'll be responsible for a hybrid setup (on-premises + Azure) supporting communication services across North America. If you thrive under pressure, love solving complex puzzles, and want real advancement chances (cloud architecture, team leadership), this is the role for you.

Daily Tasks & Requirements

Key Responsibilities:

• Manage and optimise our Fortinet platform (firewalls, infrastructure deployments, redundancy strategies).
• Monitor and maintain network performance to deliver industry-leading uptime (> 99.999%).
• Administer and support Azure cloud services: VMs, storage, ExpressRoute, virtual networks, load balancers, Entra (Azure AD), and hybrid integration.
• Oversee Microsoft SQL Server environments with Always On Availability Groups, ensuring high availability and disaster recovery strategies.
• Support voice infrastructure: handle SIP trunk configurations (Twilio, Telnyx), troubleshoot escalated voice/VoIP issues, partner with software vendors
• Administer Microsoft 365 and Windows Server environments, oversee failover clusters and advanced infrastructure scenarios.
• Develop and maintain detailed documentation, monitoring/alerting systems, incident response processes, and vendor relationships.

Required Qualifications:

• 3-5 years (or more) of system/network administration in high-availability environments
• Strong experience with FortiGate/firewall management and the Fortinet ecosystem
• Proven experience managing Microsoft Azure infrastructure (networking, VMs, ExpressRoute, load balancing, HA)
• Solid experience administering Microsoft SQL Server with Always On Availability Groups
• Working knowledge of SIP protocols, VoIP technologies, or voice infrastructure (Twilio, Telnyx)
• Proficiency in Microsoft 365 administration, Windows Server environments, and failover clusters
• Experience working in 24/7/mission-critical operations with an uptime and reliability focus
• Professional skills: strong problem-solver, rapid incident responder, excellent documentation and communication skills, self-motivated, and detail-oriented

Preferred Qualifications:

• Experience configuring/administering Asterisk servers
• Familiarity with WCTP (Wireless Communications Transfer Protocol), SMS gateway integrations
• 3CX phone system administration and Wireshark proficiency for SIP/network analysis

Critical Requirements:

• On-call availability as part of 24/7 support rotation
• Ability to respond to critical incidents within ~15 minutes
• Occasional off-hours maintenance work and flexible scheduling
• Reliability mindset: maintaining > 99.999% uptime requires exceptional vigilance

Benefits

We offer a competitive total compensation package including a base salary of $85,000-$95,000 plus an on-call premium (15% of base), bringing the target salary range to $97,000-$110,000. Our full-time employees enjoy a comprehensive benefits program (details revealed upon hire), including health, dental, vision coverage, strong retirement savings options, paid time off, and ongoing professional growth. As part of this organization, you'll be joining a company that values longevity, fosters internal promotion, and offers the chance to specialize in cloud architecture, team leadership, and emerging technologies like AI integration.

Apply Today

If you're ready to take the next step in your career, manage enterprise-level infrastructure, and grow into cloud architecture and leadership roles-click Apply Now to join this storied company and make a measurable impact.

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