Security Client Assurance Analyst

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

The Security Client Assurance Analyst is responsible for developing and maintaining client trust where strong security practices are critical to Jamf's business model. Reporting to the Director of Security Risk & Compliance, the Analyst supports the related activities and improvements as part of Jamf's overall Security Risk & Compliance program.

This role if offered as remote in Minneapolis, MN; Eau Claire, WI; and Austin, TX. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications in Minneapolis, MN; Eau Claire, WI; and Austin, TX.

• Liaise between Jamf clients (new and existing) and internal teams such as Sales/Deal teams, product security, and Compliance to ensure timely response to information security-related client inquiries.
• Contribute to the customer assurance process for responding to questions and questionnaires from customers, potential customers, and partners regarding security and compliance.
• Collaborate with team members to complete requests as assigned from the client assurance ticketing queue.
• Review security terms in customer contracts and collaborate with security teams to ensure control requirements are implemented.
• Contribute to the maintenance of Jamf's Trust Center to provide clients with insights into Jamf's security. controls (e.g. encryption standards, backup and recovery, product security, security certifications, security reports, etc.).
• Collaborate with team members to maintain and leverage the SafeBase tool to complete client security questionnaires.
• Maintain Jamf's content on the Whistic Security Platform for companies to access.
• Participate in the development of key performance indicators such as sales support questionnaires and documentation requests, security sales support engagements, security portal views, SafeBase AI completion rates, etc.
• Support the preparation of periodic reporting for Senior Management to enable strategic decisions/planning.
• Participate in the identification and implementation of program improvement initiatives.
• Assist team members in execution of other components of the Security Risk & Compliance Program as needed (e.g. security policy management, 3rd party risk management, cyber security risk management, global security training and awareness program, security controls management).

What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf - and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device.With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security - anytime, anywhere - to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers.More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com