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Patient Service Coordinator

MedStar Health
United States, D.C., Washington
Oct 24, 2025

General Summary of Position
MedStar Health is looking fora full-time, remote PatientService Coordinator to join our team for the Neurology Connected Care department at MedStar Georgetown University Hospital.

As a Patient Service Coordinator, you willbe responsible forproviding the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your nextgreat careermove!

Primary Duties:
Serves as theinitialcontact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers,verifiesand explains patient responsibility for payment.
Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information.
Coordinates efficient patient flow through the practice or hospitalize department assigned.
Supports organization initiatives related tonew technology, clinical programs and improving the patient experience.

Qualifications:
6 months - 1 year of providing high quality customer servicerequired, preferably in a health care setting.
Working knowledge of IDX/GE centricity business preferred.
High School Diploma

Primary Duties and Responsibilities

Minimum Qualifications

Knowledge, Skills, and Abilities

  • Excellent interpersonal communication and customer service skills, and good telephone etiquette.
  • Requires knowledge of medical terminology and effective oral and written communication skills.
  • Must possess the ability to perform in a high-pressure environment, to organize and prioritize work, to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.

This position has a hiring range of $18.70 - $32.72


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