New

Enterprise Ambassador

JLL
parental leave, paid time off, 401(k)
United States, Minnesota, St. Paul
Oct 25, 2025
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Enterprise Ambassador - JLL What this job involves: As an Enterprise Ambassador at JLL, you will serve as the welcoming face of our client's workplace while providing comprehensive administrative, receptionist, and concierge support that enhances the client experience. This role combines exceptional customer service with facility support duties, requiring you to proactively develop client relationships while ensuring operational excellence. You'll be instrumental in creating positive first impressions and maintaining professional environments that reflect JLL's commitment to transformative workplace solutions and operational excellence. What your day-to-day will look like: * Proactively develop and maintain client relationships while ensuring expected service levels are achieved and Key Performance Indicators are met * Manage professional sign-in processes for vendors and visitors with hospitality and attention to detail * Provide high-level administrative support including way-finding, amenities guidance, and organizational information to employees and visitors * Handle incoming and outgoing calls with professional distribution of messages and coordination with client employees * Maintain conference room booking schedules to maximize efficient use of space and support meeting needs * Maintain all contact lists including suppliers and contractors while tracking badge distribution for vendors and employees * Ensure front office and reception area maintenance, keeping areas clean and presentable at all times * Assist with mailroom functions including management of mail service and courier contractor relationships Required Qualifications: * Excellent communication skills with professional phone manner and written correspondence abilities * Strong organizational skills with attention to detail for managing multiple administrative tasks * Problem-solving abilities to handle special requests and coordinate workplace services outside routine operations * Physical capability to adequately perform job functions including lifting, bending, and moving safely * Ability to work independently with minimal supervision while maintaining high service standards * Self-motivated personality with confident, energetic, and flexible approach to changing needs * Customer service experience with ability to enhance client experiences through exceptional service Preferred Qualifications: * Experience in receptionist, administrative, or customer service roles * Knowledge of conference room management and booking systems * Experience with vendor management and visitor coordination processes * Understanding of emergency response procedures and team coordination * Experience supporting workplace amenities and programs * Knowledge of cost control principles and operational efficiency practices Location: Onsite - St. Paul, MN Estimated compensation for this position: 19.00 - 21.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site -St. Paul, MN If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays *JLL Privacy Notice* Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.