IT Portfolio Operations Project Manager

#CA-FT

Under the direction of the Manager, IT Portfolio Management, the IT Portfolio Operations Project Manager serves as a recognized divisional expert in in IT portfolio governance, responsible for developing and implementing enterprise portfolio management standards that ensure compliance, accuracy, and transparency of the UC Davis Health IT project portfolio. The incumbent leads the advancement of divisional portfolio governance practices, applying expert knowledge to design evaluation criteria, refine policies, and recommend enterprise process improvements. As a divisional authority, the position resolves complex, cross-functional challenges where analysis requires judgement in unstructured and variable conditions.

This role applies advanced project and program management concepts to resolve highly complex issues where analysis requires evaluating diverse factors and variable conditions. The Portfolio Operations Project Manager functions with a high degree of autonomy and manages projects and programs of broad and diverse scope, supporting divisional decision-making through reporting and analysis and alignment with the IT department's strategic priorities.

Apply By Date: November 5, 2025 at 11:59pm. Selection activities may start at any time.

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Project Management Professional (PMP) Certification
• Bachelor's degree in Business Administration, Information Systems, or related field; or equivalent combination of education and experience
• 5+ years of progressively responsible experience in IT project, program, or portfolio management
• Experience designing and implementing portfolio governance frameworks, policies, and processes
• Advanced knowledge of IT project and portfolio management methodologies and governance frameworks
• Ability to function with a high degree of autonomy, exercising judgment in complex, unstructured problem-solving situations
• Strong analytical skills with expertise in developing dashboards, KPIs, and compliance reports to support executive decision-making
• Excellent communication and leadership skills with the ability to mentor, train, and influence adoption across the IT Division
• Demonstrated ability to manage programs of broad scope and complexity, with cross-functional and institutional impact
• Proven ability to conduct in-depth data analysis and translate findings into actionable recommendations for leadership

Preferred Qualifications

• ITIL v4 Certification
• 7+ years of program or governance leadership in healthcare, higher education, or similarly complex enterprise environments
• Experience with ServiceNow Strategic Portfolio Management (SPM) or equivalent enterprise portfolio tools
• Experience working in a large health care system and familiar with clinical and operational applications
• Knowledge of ServiceNow SPM reporting and workflow configuration
• Familiarity with ITIL, Agile, and change management practices
• Demonstrated success in leading cross-functional teams and coordinating with external vendors or peer institutions
• Familiarity with financial, HR, and clinical systems as they relate to IT portfolio management

Key Responsibilities

• 30% - Portfolio Governance & Lifecycle Management
• 20% - Reporting & Analytics
• 15% - Auditing & Compliance Monitoring
• 15% - Training Development & Delivery
• 10% - ServiceNow Process Enablement
• 10% - Stakeholder Engagement & Communication

Department Overview

The Portfolio Planning & Governance (PPG) division is a strategic function within the IT Office of the CIO (OCIO). PPG provides transparency, governance, and oversight of the IT project portfolio, ensuring initiatives align with organizational strategy, resources are allocated effectively, and decision-makers have access to accurate and timely portfolio information.

PPG is responsible for overseeing and maintaining the IT project portfolio across UC Davis Health. Core functions include:

* Overseeing the intake and planning of IT initiatives
* Monitoring portfolio health and visibility through reporting and analysis
* Partnering with the OCIO Leadership Cabinet and IT Division Portfolio Leaders to ensure alignment with business goals
* Supporting the OCIO with data-driven recommendations to inform prioritization and resource allocation

The mission of PPG is to provide the Office of the CIO with clear, timely, and comprehensive visibility into the IT portfolio, enabling effective oversight of project status and portfolio health to support informed decision-making and strategic alignment.

Department Specific Job Scope

The IT Portfolio Operations Project Manager is responsible for implementing and coordinating portfolio governance processes, including intake and demand management processes, lifecycle standards, and portfolio reporting practices. This includes applying established evaluation criteria, policies, and procedures to promote consistency across the IT Division and support informed decision making by divisional leadership.

The incumbent applies advanced project management frameworks to resolve complex portfolio issues, conduct detailed analysis of cross-functional impacts, and recommends divisional process improvements. The Portfolio Operations Project Manager interacts regularly with divisional leadership, portfolio leads, and external vendors to coordinate solutions, ensuring compliance with governance standards.

Operating with a high degree of autonomy, this role leads initiatives that improve data quality, portfolio transparency, and support adoption of governance practices across the IT Division. The outcomes enhance IT's ability to manage resource utilization, track progress effectively, and provide timely information to divisional leaders.

POSITION INFORMATION

• Salary or Pay Range: $8,533.33- $16,866.66
• Salary Frequency: Monthly
• Salary Grade: Grade 25
• UC Job Title: TCHL PROJECT MGT PROFL 4
• UC Job Code: 000522
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): M - F, 8am-5pm
• Location: UCDHAS Building (HSP165)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)
• This position is not an H-1B visa opportunity.

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks