New

Program Supervisor

Vibrant Emotional Health
$62,200-75,000
401(k)
United States, New York, Bronx
Oct 22, 2025
Position Title: Program Supervisor Department: Bronx Family & Youth Peer Support Reports to: Alliance Coordinator/Program Director Location: Hybrid-Fixed Schedule: Full-time; Monday-Friday 9am-5pm, Saturdays 9am-1pm, evening hours as needed Salary: $62,200-75,000 Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health's groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone. Position Overview: Vibrant's Family & Youth Peer Support Services are staffed by family advocates who have shared similar life experiences to other parents - including finding success in navigating the complexities of the child-serving system. Program Supervisors are committed to the well-being of all, demonstrate respect in every aspect of their work, and thrive in a collaborative team environment. They possess the skills to support a team of advocates with building and maintaining strong relationships. Duties/Responsibilities: Provide administrative supervision and provide training to Family Peer Advocates (FPA) and Youth Peer Advocates (YPA) Oversee the referral and case assignment process. Review and monitor all information being reported in the electronic health record/data system. Compiling data for and assisting with completion of monthly Levels of Service reports. Representation of Vibrant borough alliance at various meetings. Partnering with the Data Analyst to gather and report upon operational data. Conduct evaluation/performance appraisals for all staff members on an annual basis. Maintain consistent staff schedules in order to assure appropriate coverage for all program functions. Build and maintain relationships with external partners, and referral sources Assist and accompany peer advocates on home, office, and community visits and provide coverage where necessary. Assist in guiding quality assurance efforts. Additional duties as assigned Required Skills/Abilities: Expertise navigating the children's mental health and other child-serving systems Ability to direct and supervise a program and its staff Ability to gather data and submit reports Prior experience as Family Peer Advocate (FPA) will be a parent/caregiver of a child who has experienced social, emotional, developmental, substance use, and/or behavioral challenges and has 'lived experience' navigating multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs. Strong written and verbal communication skills Work flexible hours, as required Bilingual and bicultural candidates are encouraged to apply Required Qualifications: Experienced as a Family Peer Advocate (at least seven years) or Qualified Mental Health Professional with 3-years' experience Proficiency in Microsoft Office products (Word, Excel, PowerPoint) High School diploma or equivalent Bilingual and bicultural candidates are encouraged to apply Candidates possessing exceptional skill but not all of the qualifications are also encouraged to apply Physical Requirements: Mostly sedentary work; using standard office equipment including: a computer, keyboard, and telephone, filing cabinets, photocopiers. Some filing is required. This would require the ability to move files, open filing cabinets and bend or stand as necessary Ability to work collaboratively with staff, program participants, service providers and other stakeholders Ability to remain calm and composed under stress Ability to respond to telephones and other auditory stimulation Ability to evaluate/interpret information and make independent judgment/decisions Excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, pre-tax transit/parking, pre-tax FSA for medical and dependent care, and 401K available. 4 weeks' vacation, plum benefits, etc. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.