Patient Access Representative

Job Title: Patient Access Representative

Location: CMC Support

Department Name: Emergency Dept Access Services

Req #: 0000221305

Status: Hourly

Shift: Evening

Pay Range: $20.18 - $25.34 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Patient Access Representative, Emergency Department Access Services, accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs.

Qualifications:

Required:

• High School Diploma or GED

Preferred:

• Prior experience with hospital Patient Access/Registration and EPIC
• Knowledge of medical terminology and medical insurance

Scheduling Requirements:

• Shifts vary each week of the bi-weekly pay period
  • Week 1- Sunday 9:00am-5:30pm; Wednesday 3:00pm-11:30pm
  • Week 2- Monday and Wednesday 3:00pm-11:30pm; Saturday 9:00am-5:30pm
• Weekend and Holiday Rotations
• Part time, 20 hours per week

Essential Functions:

• Interviews patient and or family to complete registration
• Obtain/confirm all demographic and financial information is complete and accurate. Obtain and copy ID and insurance cards. Complete and copy all consent forms
• Accurately complete the Medicare Secondary payer questionnaire (MSP)
• Answers department phones quickly and relays all messages
• Collect deposits, deductibles and co-pays so as to meet required cash targets
• Maintain the required productivity and accuracy percentage as specified for job level
• Obtain Advance Medical Directive information, patient specific
• Adheres to patient rights: provides for the confidential treatment of all communications and records

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

* Paid Time Off (PTO)

* Medical and Prescription Drug Insurance

* Dental and Vision Insurance

* Retirement Plans

* Short & Long Term Disability

* Life & Accidental Death Insurance

* Tuition Reimbursement

* Health Care/Dependent Care Flexible Spending Accounts

* Wellness Programs

* Voluntary Benefits (e.g., Pet Insurance)

* Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.