Institutional Consultant II

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

This position provides client service to institutional accounts for the Wealth Management department of the Bank at an advanced level of ability and expertise. Serves as the primary relationship manager and point of client contact. Determines client financial needs in order to appropriately manage assets and enhance profitability. Prepares review meetings and addresses client inquiries. Facilitates the acquisition and development of new business by participating in community activities, building a network of contacts, and attending marketing or entertainment events. May provide guidance to less experienced associates in the work group.

• Relationship Management - Responsible for the satisfaction and retention of assigned institutional accounts. Serves as the principle point of contact and service provider. Assists larger department efforts to build, develop, and maintain client relationships.
• Account Administration & Monitoring - Monitors all activities of assigned accounts; ensures all accounts are in compliance. Processes transactions and ensures accuracy of all required account documentation. Including but not limited to trading, cash movement, client communication, and compliance requirements. Provides timely responses to client information requests, same day unless otherwise communicated to client. Acts independently, and with exceptional judgement to address client needs and concerns, while keeping wealth team member informed of client activity. Serves as first line of defense while servicing client needs to ensure mitigation of financial risk to the Bank.
• Investment Proficiency - Maintains knowledge of offered institutional products and services, as well as clients' conditions and overall relationship with the Bank, in order to provide appropriate financial advice.
• Client Acquisition - Assists efforts to attract new clients to the Bank's wealth offerings. Builds an internal and external contact network to leverage acquisition opportunities, and represents the Bank within the community.

Bachelor's Degree and 6 years of experience in Trust, Financial Services, Financial Operations, or First Citizens Bank Trust OR High School Diploma or GED and 10 years of experience in Trust, Financial Services, Financial Operations, or First Citizens Bank Trust

License or Certification Type: Must have or acquire Series 6, 63, 65 or 66, and state-specific life and health insurance licenses within a specified time. Required Skill(s): Ability to read, interpret, and communicate complex legal documents, Understanding of the investment markets and economics in general, Understanding of Qualified Retirement Plan Market, Understanding of Philanthropic & Charitable Market

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.