Passport Center Assistant

University of New Mexico
$13.50 Hourly
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Oct 22, 2025
Requisition IDreq34903 Working TitlePassport Center Assistant Pay$13.50 Hourly CampusMain - Albuquerque, NM DepartmentGlobal Education Office (064A) Employment TypeStudent Employment Student Type StatusNon-Exempt Background Check Required For Best Consideration Date11/4/2025 Position SummaryThe Global Education Office is pleased to announce an exciting employment opportunity! The Global Education Office is looking for a Passport Center Assistant to assist the Passport Acceptance Agents with passport duties at UNM's Passport Center located inside the UNM Bookstore. This position is required to work up to 5.5 hours every Saturday. The position requires fast and friendly customer service and will be working directly with the public in both appointment and walk-in capacities. This position will be responsible for greeting and signing in customers, taking and processing photographs, including printing and cutting, collecting and making copies of passport application documents, moving equipment and supplies to the Bookstore Lobby for Saturday operations, survey collection and data entry, and other tasks as assigned. The position requires learning about the requirements needed to obtain a passport and must be able to answer questions about applying for a passport as well as general questions about the Global Education Office. As an extension of the Global Education Office and the U.S. Department of State, employees are expected to conduct themselves in a highly professional, friendly, and open manner, demonstrate a positive attitude, and actively problem-solve in this role. Minimum Qualifications Preferred Qualifications Excellent internal and external customer service skills Excellent phone etiquette Ability to work both independently and as part of a team Required to work on Saturdays for up to 5.5 hours Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Cover letter and resume required. In your cover letter, please address how you meet or exceed the preferred qualifications listed with the position. If you qualify for work study, please attach a copy of your work study award (work study no required). The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.