Pharmacy Operations Process Manager

NaphCare is seeking a Pharmacy Operations Process Manager to maximize the daily operations of our pharmacy, with a strong focus on enhancing workflow efficiency and process improvement. This role requires strong leadership, operational expertise, and experience in a pharmacy setting (pharmacy technician experience preferred). The Pharmacy Operations Manager will be responsible for analyzing current workflows, developing and implementing strategies to optimize processes, and monitoring compliance.

Operations & Workflow Management:

Manage daily pharmacy operations across all production areas, ensuring accurate and timely medication dispensing.
• Will need to allocate pharmacy resources based on daily needs.
• Communication with both internal and external partners to include but not limited to:
  • NaphCare Pharmacy personnel across all areas.
  • Site personnel at the facilities NaphCare Pharmacy services.

Process Improvement & Efficiency Optimization:

• Analyze existing workflows and identify areas for automation and operational enhancements.
• Work with NaphCare Pharmacy leadership to develop and implement standard operating procedures (SOPs) to improve efficiency and consistency.
• Utilize data and performance metrics to drive continuous improvement initiatives.
• Implement and manage processes to improve workflow efficiency, reduce redundancies, and enhance accuracy.
• Identify bottlenecks and develop innovative solutions to streamline operations.

Compliance & Quality Assurance:

• Monitor and implement quality control measures to reduce errors and improve service delivery.
• Work closely with leadership identify and address compliance issues.

Qualifications & Experience:

• Required: 2+ years of experience in a pharmacy setting (pharmacy technician experience preferred).
• Preferred: Experience in a high-volume or institutional pharmacy setting (e.g., long-term care, correctional, mail order).
• Proven experience in implementing process improvements and workflow optimization.
• Strong leadership and team management skills.
• Excellent problem-solving, organizational, and communication abilities.

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