Vitreoretinal Account Manager- Northern California

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.The Sr. Associate I, Surgical Field Sales (Professional Path) is primarily responsible for achieving sales targets by selling surgical ophthalmic products within the assigned territory. You will build strong relationships with customers, address their needs, and ensure satisfaction through product demonstrations and support.

Specifics Include:

* Achieve sales targets for specific accounts or territories
* Promote and sell Alcon products through various sales activities
* Develop relationships with key opinion leaders and high-volume users
* Discover and develop new business opportunities
* Execute a sales plan and strategy
* Frequently visit customers and provide necessary support
* Participate in and conduct events and meetings to update customers on products, services, and prices
* Create and maintain a customer database
* Conduct competitive market analysis to maintain Alcon's product market share and react to competition
* Provide timely reports and ensure accurate documentation of sales activities and customer interactions according to company needs

Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role.

The Vitreoretinal Account Manager is responsible for achieving sales targets of posterior and combined procedural products, including capital equipment and consumables, within hospitals, teaching institutions, ambulatory surgery centers, and corporate accounts. This role involves partnering with various stakeholders such as surgeons, OR staff, and purchasing departments, facilitating education and training on Alcon's vitreoretinal portfolio, managing expenses, supporting marketing plans, coordinating demos, and ensuring service and quality standards. The position requires a bachelor's degree in a related field, fluency in English, and over five years of sales experience, preferably in high-end medical devices or capital equipment consultative selling.

Job Responsibilities:

* Achieve sales quotas for posterior and combined (CAT/VIT) procedural products, including Capital Equipment (UNITY VCS, CONSTELLATION VISION SYSTEM, PUREPOINT LASER, and NGENUITY), Consumable Procedural Paks, Grieshaber Disposables, Laser Probes, Tamponades, and other standalone products.
* Serve as the primary contact for accounts' vitreoretinal needs, collaborating with various external personnel such as Surgeons/Clinicians, O.R. Staff, Purchasing, Administration, Biomed, Infection Control, Central Sterile, and other decision-makers.
* Engage with Hospitals, Teaching Institutions, Ambulatory Surgery Centers (ASCs), and Corporate Account Entities.
* Educate key physicians, residents, and fellows on Alcon's vitreoretinal equipment and consumables to promote proper usage and company messaging in accordance with Marketing Brand Plan guidance
* Coordinate vitreoretinal wet lab and training activities across all Alcon functional groups.
* Manage expenses within prescribed guidelines.
* Facilitate demo processes to drive sales of capital equipment and consumables.
* Maintain territory administrative records in appropriate IT CRM systems.
* Coordinate joint selling opportunities with Cataract and relevant U.S. Surgical teammates.
* Support and implement Corporate Account contracts.
* Coordinate service repairs for Alcon vitreoretinal equipment and report quality issues to Medical Safety.
* Transport equipment for demo purposes and meet routine overnight travel requirements.
* Be accessible for after-hours communications to assist with Alcon vitreoretinal technology questions and needs.

What you can bring to Alcon:

* Bachelor's Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)
* The ability to fluently read, write, understand and communicate in English
* 2 Years of Proven Experience
How to Thrive at Alcon:

* Manage your own workload and schedule while hitting your set targets
* Build positive working relationships to achieve positive goals and business objectives
* Balance experiencing new environments and working autonomously in a remote sales environment

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Alcon's Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value. The first layer of our rewards program is compensation. We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population. Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness. To learn more about Alcon's Corporate Social Responsibility including our Total Rewards, click here

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.