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*This position is required to work onsite at the Frisco, TX or Overland Park, KS office at least 3 days a week. It is not available for remote opportunity.*
Job Overview
The Principal Vendor Manager plays a key role in maximizing the performance, value, and resilience of T-Mobile's strategic technology partners. As a senior individual contributor within the Vendor Management function, this role executes governance frameworks that ensure vendors deliver consistently against contractual commitments, service level agreements (SLAs), and compliance requirements while driving operational excellence and innovation.
The Principal Vendor Manager is responsible for monitoring and analyzing vendor performance, financial health, security posture, and regulatory compliance to proactively identify risks and ensure operational continuity. Through strong partnership with internal stakeholders-including Procurement, IT, Finance, Legal, and business teams-this role ensures vendor relationships contribute measurable results to T-Mobile's digital transformation and customer experience goals.
By applying market insights, benchmarking, and continuous improvement practices, the Principal Vendor Manager drives value realization and ensures vendor services remain competitive and future ready. Acting as a subject matter expert and peer leader, this role promotes consistency in vendor management best practices and contributes to a culture of accountability, collaboration, and innovation across the organization.
Job Responsibilities:
- Manages and enhances large-scale partnerships with key suppliers to enforce contract terms and drive supplier performance.
- Enforces robust contract terms with suppliers to ensure compliance and performance standards are met.
- Contributes to strategic objectives and planning through expertise in vendor relations, operations, and supply chain management.
- Facilitates effective communication channels between internal teams and suppliers to proactively share information and resolve operational issues.
- Implements new technologies to drive continuous process improvements across multiple large-scale partnerships.
- Provides guidance and leadership on vendor management best practices to ensure consistent excellence across the organization. Collaborates with procurement, operations, and project management teams to align vendor management strategies with business needs.
- Also responsible for other Duties/Projects as assigned by business management as needed.
Education and Work Experience:
- Bachelor's Degree Business Administration, Supply Chain Management, or related field (Required)
- Master's/Advanced Degree Business Administration, Supply Chain Management, or related field (Preferred)
- 7-10 years - Managing and optimizing large-scale partnerships with key suppliers in telecommunications or related industry required.
- 7-10 years - Implementing new technologies and systems for supplier performance and process improvement required.
- 7-10 years - Leading cross-functional teams to resolve operational and functional escalations in vendor management required.
Knowledge, Skills and Abilities:
- Vendor Management- Expertise in managing and optimizing relationships with key suppliers to enforce contract terms and improve supplier performance. (Required)
- Strategic Thinking- Ability to develop strategies that align with the company's objectives and enhance vendor relations. (Required)
- Negotiation- Strong negotiation skills to secure favorable terms and manage costs effectively in supplier contracts. (Required)
- Project Management- Proficiency in managing large-scale projects, including the implementation of new technologies and process improvements. (Required)
- Telecommunications- In-depth knowledge of telecommunications industry to effectively manage vendor relationships and technology implementations. (Required)
- Leadership- Ability to provide guidance and leadership to peers and teams, fostering best practices in vendor management. (Required)
- Problem Solving- Capability to identify and resolve operational and functional issues swiftly and effectively. (Required)
- Analytics- Strong analytical skills to assess vendor performance data and drive continuous improvement. (Required)
- Cross Functional Relationships- Ability to collaborate with various internal teams to ensure alignment and effective communication regarding vendor management. (Required)
- Process Improvement- Experience in implementing process enhancements to optimize vendor management operations. (Required)
Licenses and Certifications:
- Certified Supply Chain Professional (CSCP) Certification by APICS that demonstrates knowledge in supply chain management and operations. (Preferred)
- Project Management Professional (PMP) Internationally recognized certification by PMI that indicates expertise in project management. (Preferred)
- Certified Professional in Supply Management (CPSM) Certification by ISM that covers key aspects of procurement and supply management. (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Travel: Travel Required (Yes/No): No
DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Overland Park, KS Compensation Range: $105,800 - $143,100 Frisco, TX Compensation Range: $112,300 - $151,900
Base Pay Range: $97,200 - $175,300
Corporate Bonus Target: 20%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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