Administrative Operations Coordinator

M_MED-ZSFG-ADMIN

Full Time

86552BR

Job Summary

The Department of Medicine (DOM) at Zuckerberg San Francisco General Hospital (ZSFG) is seeking an Administrative Operations Coordinator to serve as the primary administrative coordinator for our dynamic academic medical environment. As the largest department at ZSFG and the second largest in the UCSF School of Medicine, ZSFG DOM supports an extensive network of faculty, residents, medical students, and subspecialty services across 14 medicine divisions.

This role serves as the central liaison and "hub" for all operational coordination between inpatient medical teams, consult services, and academic programs. The Administrative Operations Coordinator ensures seamless integration of trainees and faculty into our systems by managing complex scheduling, orientation processes, and access coordination. Working collaboratively with the Clinical Operations Manager, Residency Site Director, and Medical Clerkship Director, this position is essential to maintaining the high standards of our academic mission while ensuring all administrative systems function efficiently.

The ideal candidate will demonstrate exceptional organizational skills, attention to detail, and the ability to manage multiple time-sensitive priorities in a fast-paced academic medical setting. This role requires someone who thrives on coordination, communication, and providing excellent customer service to our diverse community of medical professionals and trainees.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Since 1864, the UCSF School of Medicine and Priscilla Chan and Mark Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) have worked in close collaboration to provide healthcare services for the people of San Francisco, under the umbrella of the San Francisco Department of Public Health. The Department of Medicine is the largest department at Zuckerberg San Francisco General with an annual budget of over $205 million. The Department is divided into 13 Divisions and 5 Centers made up of approximately 200 faculty and 685 staff and trainees.

The Department of Medicine's mission at ZSFG is bold and noble. We strive to ensure that all patients have access to and receive the best care possible, while integrating UCSF education and research with ZSFG clinical programs. To that end, we provide quality and culturally appropriate healthcare services to vulnerable populations, including the uninsured, homeless, children, elderly, low-income, and racial and ethnic minorities. We also maintain a thriving research program and a national-renowned academic program.

UCSF is dedicated to building a highly diverse community nurturing a culture that is welcoming and supportive. The Department of Medicine at Zuckerberg San Francisco General Hospital seeks team members whose experiences have prepared them to contribute to and enhance the university's values for diversity, equity, and inclusion and are guided by UCSF's PRIDE values -Professionalism, Respect, Integrity, Diversity, and Excellence - that define who we are as a community, and how we work, learn, and interact to fulfill UCSF's mission.

Required Qualifications

• BS/BA degree with a major in a related field and one year of experience in administrative analysis or operations research; or an equivalent combination of experience and education
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint), Outlook - Intermediate Level
• Excellent organization skills, ability to multitask in an environment with frequent interruptions, and to re-prioritize tasks as needed to meet hard timelines
• Good verbal and written communication skills in an academic and clinical setting. Ability to communicate effectively with people from a variety of professional and academic backgrounds
• Strong customer service orientation

Preferred Qualifications

• Familiar with CMS (Centers for Medicare & Medicaid Services) documentation guidelines
• Knowledge of billing requirements associated with professional billing and EPIC system
• Prior experience in an academic setting
• Familiarity with UCSF/DPH processes and procedures
• Experience with Qgenda, Lightning Bolt, AMION, and Med Hub

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

004484 HEALTH PROFNS EDUC SPEC 2 CX

Job Category

Professional (Non-Clinical)

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Zuckerberg San Francisco General (ZSFG)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours

Additional Shift Details

8AM to 5PM PM Mon-Fri - ZSFG Fully Onsite