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Senior Manager, Agent Compensation

American Family Insurance Agency Staff
paid time off, paid holidays, 401(k)
United States, Wisconsin, Madison
6000 American Parkway (Show on map)
Oct 22, 2025
Reporting to the Director of Total Rewards, you will lead a team in the design and management of independent agent contractor compensation programs that competitively reward performance while being legally compliant, risk balanced, cost-effective, and in consideration of the achievement of our business units and organizational goals. You will work with internal business partners to understand compensation challenges and develop compensation program strategies and data analysis needs. You will also provide guidance and direction to the analysis of pay program data, compensation best practices, and market intelligence information used to assess competitive practices and our organization's competitive position for specific programs.

Position Compensation Range:

$111,000.00 - $190,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities


  • You will oversee the development of field compensation program metrics and the compensation dashboard to bring attention to program successes and opportunities for improvement.
  • You will manage the performance measurement and assessment of the effectiveness of independent agent contractor compensation, incentive opportunities, and finance plans. Develop and review recommendations for agent sales plan changes.
  • Monitor trends in compensation and identifies our organization's position compared to other employers.
  • You will oversee development and execution of program administration for independent agent contractor compensation, incentive, and finance programs and manage resolution of commission and incentive issues.
  • You will manage the development of program business rules and the inclusion of business rules and workflows in systems used to support compensation processes.
  • Manage the design of independent agent contractor compensation programs
  • Evaluate current programs against changing work environments and priorities and develop field compensation program strategies to address changing organization needs.
  • You will ensure agent pay and pay-related programs comply with statutory guidelines and state insurance departments.
  • Keep up to date with market trends related to compensation issues and updates in legislative or regulatory environments. Recommend design changes needed to better align programs with regulatory environment
  • Create a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion. Work with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
  • You will lead with influence and expertise and contribute to division or department leadership team. Communicate and support organization mission, vision, values and policies.
  • You may be requested to complete other assignments or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge, Skills, and Education Requirements


  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated effective leadership skills.
  • Demonstrated experience communicating business implications of data relationships and results of financial models to multiple business partners.
  • Demonstrated experience in public speaking and use of appropriate presentation skills.
  • Demonstrated experience in managing and leading large complex projects related to analytics.
  • Demonstrated experience with sales compensation and sales incentive design


Travel Requirements


  • Up to 10%


Licenses


  • Not applicable.


Physical Requirements


  • Work that primarily involves sitting/standing.


Working Conditions


  • Not applicable.
Additional Information
  • Offer to selected candidate will be made contingent on the results of applicable background checks

  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

  • Sponsorship will not be considered for this position unless specified in the posting

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one the following office location: Madison, WI 53783. Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

#LI-Hybrid

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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