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Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Overview This role is responsible for coaching and consulting managers, leaders and colleagues on issues related to colleague relations, including performance management plans, behavioral expectation documents, Human Resources Ethics Helpline complaints, and other related colleague concerns. This position conducts Human Resources ethics investigations and audits within an assigned area of responsibility and proactively partners with the field, specialty businesses, legal and corporate Human Resources leadership to develop plans addressing compliance issues, protecting the business, company culture, and reinforcing a positive colleague experience. Duties & Responsibilities
Coach leaders and colleagues in the resolution of colleague issues or concerns. Activities may include conducting interviews, documenting findings/recommendations, and advising leaders on best practices for managing performance and/or behavioral issues using company-provided tools and resources. Review and approve the use and delivery of documented performance management tools. Investigate and recommend actions for Ethics Helpline Human Resources complaints within an assigned area of responsibility. Conduct investigations and recommend actions in response to colleague or leader incidents or complaints. Assist in the training, development and support of leaders in partnership with Human Resources leadership in Human Resources and Colleague Relations best practices. Partner with management and the benefits staff on employment actions for colleagues who have exhausted their leave of absence options. Identify colleague relations trends within a department, branch, region, or other assigned unit, and partner with Human Resources Business Partner team on recommendations. Provide data as needed to unemployment insurance vendor in the administration of the corporation's unemployment insurance account. Enter interview notes, relevant company documents, investigation summaries, etc., into an employee relations database to document investigations. Use disparate sources of data to research colleague issues, draw conclusions, assess witness credibility, identify legal risk and create action plans. Support the legal department in the development of defensible cases brought by third party agencies, outside counsel, employee lawsuits, and other types of litigation.
Candidate Requirements Education
Experience
Minimum four years of experience in Human Resources, Business, Industrial Relations, Psychology, Compliance, Labor Law, or a related discipline required. Broad Human Resources generalist skills, i.e. a knowledge of benefits, payroll, compensation, talent acquisition/development, employee relations, training, organizational development preferred.
Skills & Competencies
Ability to infer information from statistical data and metrics. Excellent written and verbal communication skills. Good organizational and analytical skills Strong investigative skills. Strong conflict resolution and de-escalation skills, with an ability to navigate challenging conversations constructively. Excellent interpersonal skills with the ability to listen actively, empathize, remain impartial and analyze disputes effectively. Ability to positively influence others without direct authority. Good facilitation and training skills. Work collaboratively at multiple levels of the organization. Manage emotional situations and be resilient in adapting to difficult circumstances.
Base Pay Range: $85,000 - $110,000 / year
While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Physical Demands and Working Conditions The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers, phones and etc. Performing repetitive motions involving the wrists, hands, and fingers, such as typing, picking, and pinching, within your regular work environment. Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
Incumbent will be subject to:
Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities. Disclaimer The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues so classified. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed. Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
Work-Life Balance
Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
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Rentokil North America
$85,000.00 - $110,000.00 / yr
life insurance, paid holidays, sick time, tuition reimbursement, 401(k), retirement plan
Oct 22, 2025