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Marketplace Engagement Support Specialist

EmblemHealth
United States, New York, New York
Oct 22, 2025

Summary of Position

  • Provide technical, administrative, and logistical support in executing community events for Marketplace Sales to facilitate the selling and engagement functions.
  • Assist with the management of EmblemHealth events, sponsorships, and community activations.
  • Responsible for the daily operation, maintenance, and organization of EmblemHealth's Community Outreach Vehicles (COVs), cargo vans, and RVs at assigned marketing locations.
  • Ensure the Sales Department staff have a professional and functional environment to engage with community members and support enrollment efforts.

Principal Accountabilities

Sales Operations Enablement:

  • Scout and secure approved parking/event locations within the assigned catchment area.
  • Identify safe and legal space to set up displays and working area.
  • Perform daily setup, breakdown, and transport of marketing equipment (tents, tables, banners, marketing material, supplies, A-Frames, etc.).
  • Support Sales Reps with administrative tasks (distribute flyers and other materials, assist with lead collection).
  • Engage with members of the public to generate or discern interest in speaking with our reps about health insurance.
  • Maintain communication with Fleet and Sales Management, report competitor activity or marketing obstacles.

Vehicular:

  • Maintain an efficient, organized, and clean vehicle (interior & exterior).
  • Conduct daily vehicle inspections (complete daily inspection checklist): check and replace or replenish fluids as
    needed (gas, oil, transmission, windshield wiper, brake fluids, etc.).
  • Perform minor maintenance tasks: check tires, wiper blades, etc., and take necessary actions to ensure safety.
  • Communicate/escalate if more advanced or complex maintenance is required.
  • Responsible for transporting to repair shop (as needed)

Transportation:

  • Pick up vehicle from assigned parking location and drive to assigned field location.
  • Lift, pack, and transport marketing equipment, materials, and supplies to field representatives.
  • Comply with DOT and local traffic regulations.
  • At the end of shift, pack up vehicle and return it back to assigned parking location.
  • Unload materials, equipment, and supplies as needed.

Miscellaneous:

  • Conduct supply inventory checks and order replenishments as necessary.
  • Safeguard confidential documents and deliver them securely to appropriate staff within 24 hours.
  • Assist in onboarding/training new drivers.
  • Perform other related duties/tasks as directed, assigned, or required.

Qualifications

Education, Training, Licenses, Certifications

  • Bachelor's Degree.
  • Unrestricted NYS driver's License.

Relevant Work Experience, Knowledge, Skills, and Abilities

  • 2 - 3+ years of relevant, professional work experience.
  • Extensive experience driving in various NY neighborhoods.
  • Additional experience/specialized training may be considered in lieu of degree requirement.
  • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.).
  • Ability to perform minor vehicular maintenance tasks (e.g., checking and replacing wiper fluid, checking oil/fuel levels, checking tires, etc.).
  • Ability to lift and transport materials and equipment weighing up to 100 lbs.
  • Strong communication skills (verbal, written, interpersonal) with all types/levels of audiences.
  • Strong organizational skills; ability to manage and maintain inventories.
  • Prioritizing and problem-solving skills; ability to effectively manage logistical tasks.
  • Must be willing and able to work "off hours" such as evenings, weekends, holidays, etc. as needed.
Additional Information


  • Requisition ID: 1000002760_05
  • Hiring Range: $48,600-$83,160

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