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Remote New

Solutions Architect

Firstsource
United States
Oct 21, 2025

Position Overview

We are seeking a highly skilled Solutions Architect to join our BPaaS (Business Process as a Service) technology team. The Solutions Architect will be responsible for designing, integrating, and optimizing cloud-native solutions across our BPaaS environment. This role requires deep expertise in cloud platforms, DevOps practices, middleware integration (Informatica, MuleSoft, or Edifecs), and strong network/security design to ensure scalable, secure, and compliant solutions that align with client and program requirements.

Key Responsibilities



  • Architecture & Design


    • Define and maintain the overall architecture blueprint for the BPaaS environment, ensuring scalability, security, and performance.
    • Design and implement integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft) to support enterprise connectivity.
    • Translate business and technical requirements into detailed architecture and solution designs.


  • Cloud & DevOps Enablement


    • Lead adoption and optimization of cloud-native services (Azure, AWS, or GCP) for application hosting, integration, and data services.
    • Partner with DevOps teams to establish CI/CD pipelines, infrastructure as code (IaC), and automated deployment strategies.
    • Implement high-availability, disaster recovery, and capacity planning solutions.


  • Integration & Middleware


    • Oversee configuration and performance optimization of integration gateways (e.g., Edifecs XEngine/IG, MuleSoft API Gateway, Informatica).
    • Collaborate with internal and external teams to ensure smooth partner-to-partner and system-to-system integrations.
    • Define governance standards for APIs, data exchange, and message transformation.


  • Network & Security


    • Provide guidance on enterprise network architecture, including routing, VPN, and firewall design.
    • Ensure compliance with HIPAA, SOC2, and other regulatory standards by embedding security best practices into solution design.
    • Partner with InfoSec to implement identity/access management, encryption, and monitoring frameworks.


  • Stakeholder Engagement


    • Collaborate with business, technical, and vendor stakeholders to align solution designs with program objectives.
    • Present architectural options and recommendations to leadership and client teams.
    • Provide mentorship and technical guidance to development, infrastructure, and operations teams.




Qualifications

Education & Experience





    • Bachelor's or Master's degree in Computer Science, Engineering, or related field OR 10-15 years of progressive IT architecture/solution design experience in lieu of a degree.
    • 8+ years of IT architecture and solution design experience, including 3+ years in cloud and BPaaS environments.
    • Hands-on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs).
    • Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.).
    • Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity.
    • Security architecture experience (IAM, encryption, audit logging) highly desirable.




Skills & Competencies





    • Deep understanding of cloud architectures (Azure, AWS, or GCP).
    • Expertise in middleware/API management platforms.
    • Strong knowledge of networking protocols and enterprise integration patterns.
    • Familiarity with regulatory and compliance frameworks (HIPAA, SOC2, HITRUST).
    • Excellent communication and stakeholder management skills.
    • Ability to operate in a fast-paced, multi-vendor environment.





Preferred Qualifications



  • Experience with Edifecs middleware suite (XEngine, IG, TM).
  • Background in healthcare payer systems or BPaaS environments.
  • Certifications: AWS Solutions Architect, Azure Solutions Architect Expert, etc.



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