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Mail Services Specialist 3

RR Donnelley & Sons
life insurance, paid time off, tuition assistance, 401(k)
United States, Illinois, St. Charles
Oct 21, 2025
Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

2nd Shift: 2pm - 10pm

Wallace Ave


Job Description
  • Perform routine, but varied, clerical duties on the manufacturing floor in accordance with standard procedures
  • Provide clerical support byrecording, entering and verifying data from a variety of sources and documents
  • Maintain records: compile standard reports, file, tabulate, and perform routine clerical tasks related to manufacturing
  • Operate machines that automatically addresses, weighs, and ties into bundles printed publications, such as magazines, catalogs, and pamphlets, for mailing according to zip code
  • Review manufacturing instructions to determine type and size of publication scheduled for mailing
  • Make adjustments to guides, rollers, loose card insterter, weighing machine, and tying arm, using rule and hand tools
  • Records production according to customer name and zip code, and machine down time due to malfunctions or lack of work
  • Processes and ships outgoing small package parcels such as UPS, Federal Express, and DHL
  • Apply knowledge of department policies and procedures, and utilize a general understanding of other departments and functions
  • May be responsible for data entry, reporting, checking or verifying of information, generation of reports and responding to data requests
  • Responsible for maintaining department files
  • May assist with production planning and special projects

Qualifications
  • Minimum of 1 year, but 3 years preferred, of previous related experience
  • Basic knowledge of Microsoft Office applications including Microsoft Excel, Outlook and Word
  • Preferred previous data entry and payroll experience
  • Previous office experience in a fast-paced environment
  • Requires a thorough knowledge of equipment set up, adjustment, operating procedures, and a corresponding level of skill to set up, operate, and adjust the equipment
  • Able to set up, operate, and adjust the equipment, and in addition, diagnose, solve, and correct operating problems affecting the quality and timeliness of the service or product or function
  • May instruct junior level operators how to complete the required corrective adjustment
  • Typically, corrective adjustments performed require the operator to consider the symptom(s), possible causes and remedies
  • Lifting up to 50 lbs, 4-6 hours
  • Walking/standing, 6-7 hours
  • Bending/stooping, 2-3 hours

Additional Information

All your information will be kept confidential according to EEO guidelines.

Thepay range for this role at the noted location is$18.69 to $26.78per hour. The actual rate of pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift, and location. In addition to base salary, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance,maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

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