Zoo Worker IV Seasonal - 9595 Group Sales

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For submitted application inquiries please contact careers@milwaukeecountywi.gov. Please note: an online application must be submitted for consideration.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Group Sales Zoo Worker

Milwaukee County Zoo

Hourly Pay Range: $14.69 - $16.30

Closing Date: 10/27/2025 or upon receipt of the first 50 applications

Job Summary: The Group Sales Zoo Worker assists with the general upkeep and operations of Group Sales, Zoological Society, and Special Event areas at the Zoological Gardens. This seasonal role performs assigned duties to ensure a pleasurable experience for all Zoo visitors and contracted events.

Essential Responsibilities:

• Assist Zoo visitors, handle visitor complaints, ensure visitor satisfaction, and provide information and directions to visitors.
• Support Group Sales events to ensure all contracted and coordinated services are executed before, after, and during the events. Events include corporate, non-profit facility rentals, picnics, birthday parties, and motorcoach/group tours.
• Interface with Zoo visitors to educate them on exhibit content. Direct visitor contact.
• Perform all other duties as assigned.

Minimum Requirements:

• Authorized to work in the United States.
• Possession of a valid United States Driver's License, able to obtain a Wisconsin Driver's License within six (6) months of start date.
• At least 16 years of age or older at the time of application.
• Able to lift/carry and push/pull up to 100 lbs.

Preferred Qualifications:

• Less than one (1) year of Customer Service or Event Management experience.

NOTE: This original application is open to permanent residents of the United States. Appointee must establish residency in the state of Wisconsin within six months of start date and maintain such residency during incumbency. In accordance with Section 11, Rule 3 of the Civil Service Rules a non-competitive examination will be held for this position. The non-competitive examination will consist of criteria deemed appropriate by the Director of Human Resources.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.