DCC Technology North America
Powered by JAM and Almo - Delivering excellence, one brand at a time.
Job Title:
SVP of North America Distribution & Transportation
Division: DCC Technology | North America (Jam & Almo)
Location: Philadelphia, PA (Hybrid)
Schedule: Monday to Friday, 8:30 AM - 5:30 PM
Reports To: Chief Operations Officer, DCC Technology N.A.
Since 1972,
JAM has grown into one of the largest distributors of consumer electronics, pro-audio equipment, and musical instruments, staying true to our mission of delivering only the best customer service.
With over 75 years of success,
Almo is the largest independent distributor of appliances, consumer electronics, professional audio-visual equipment, furniture, and housewares in the United States. Serving a wide variety of markets, we operate nine regional distribution facilities and multiple specialized divisions, including:
- Dealer Channel
- E-Commerce
- Premium Appliances
- Professional Audio-Visual
- Hospitality
- Broadcast
Our shared services-spanning Logistics & Operations, Human Resources, Sales & Marketing, and Finance-work together to provide customers and partners with unmatched service, innovation, and operational excellence.
Together, we're building the most advanced, people-driven, and customer-focused operations network in the industry. If you thrive in a fast-paced environment and are ready to lead transformational change across North America, this is your moment.
What You Will Do:
As the SVP of North America Distribution & Transportation, you will lead operations for both JAM and Almo businesses across North America. This consolidated role replaces the ALMO VP of Logistics & Operations, creating unified leadership for distribution, transportation, engineering, safety/HSE, compliance, and real estate functions. Reporting to the COO for North America, you will shape strategy and execution to deliver best-in-class service, operational efficiency, and scalability.
You will unify teams, processes, and technology to optimize our 10+ distribution centers across the U.S. and Canada (2M sq. ft.), ensuring our network is positioned to meet customer needs today and into the future. You will also manage organizational change, communication, and leadership transitions to ensure alignment and minimal disruption.
Key Responsibilities:
Strategic Leadership
- Develop and execute a North America-wide customer proximity strategy to maximize service from the closest distribution center, reducing transit distances and improving service.
- Lead optimization of warehouse layouts, throughput, and workforce training using Lean/continuous improvement methodologies.
- Manage recurring freight carrier RFP processes (annual/biannual) to ensure competitive rates and service quality.
- Establish and lead an inbound freight center of excellence for 4,000-5,000 annual container imports, ensuring customs compliance, tariff accuracy, and efficient routing to DCs.
- Create and execute a forward-looking, multi-year strategic plan that builds on recent network consolidation and freight contract renegotiations.
Operations Management
- Lead and manage 10+ regional distribution centers across North America, optimizing layouts, throughput, and workflow.
- Direct engineering, transportation, and distribution leadership teams across both JAM and Almo operations.
- Ensure compliance with safety, environmental, and regulatory standards in both the U.S. and Canada.
- Manage workforce, quality, service, and capacity planning initiatives to ensure scalability and resource optimization.
Continuous Improvement & Innovation
- Drive a culture of continuous process improvement using Lean and Six Sigma methodologies. Preference for candidates with formal certification or significant demonstrated experience applying Lean principles.
- Implement technology-driven solutions, optimizing systems including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Business Intelligence (BI), and freight rating tools.
Real Estate & Asset Management
- Manage relationships with North American real estate partners and lead lease negotiations, renewals, and facility optimization projects.
Financial & Performance Accountability
- Manage budgets and oversee financial performance for distribution and transportation, delivering year-over-year improvements in cost, productivity, and service.
Change Management & Communication
- Lead organizational change resulting from the consolidation of North America operations, including managing sensitive leadership transitions and communication strategies.
- Ensure smooth integration of teams and processes across multiple legal entities (JAM Canada, JAM USA, Almo Corp) while maintaining employer-of-record compliance.
Qualifications
What We Are Looking For:
- Bachelor's degree in Logistics, Operations, Supply Chain, or related field; MBA preferred.
- 15+ years of progressive experience in distribution and transportation, with at least 5 years in a senior leadership role overseeing multi-site operations.
- Proven ability to design and execute strategic distribution and transportation plans across large, complex networks.
- Demonstrated leadership in Lean Six Sigma or equivalent continuous improvement environments (certification preferred).
- Strong analytical, strategic thinking, and problem-solving skills.
- Exceptional leadership, change management, and communication skills with the ability to unify teams across geographies.
- Experience managing operational budgets, vendor contracts, and real estate portfolios.
- Advanced proficiency with WMS, TMS, BI tools, and related supply chain technologies.
- Financial acumen with a track record of delivering sustained cost improvements.
- Ability to thrive in a fast-paced, growth-oriented environment while balancing strategic and operational priorities.
Why Join Our Team:
- Comprehensive Group Insurance: Health & Dental, Vision, Life, Critical Illness, STD/LTD
- 401K (US) /RRSP (CN) with company match
- Flextime, summer hours, paid vacation, personal time
- Casual, fun, and high-performance work culture
- Generous employee discount on gear
- Continuous learning and development programs
- Hybrid work flexibility
Apply to join our winning team today!
DCC Technology | North America is an equal opportunity employer that values diversity, equity and inclusion .
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