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Inova Center of Personalized Health is looking for a dedicated Senior Continuous Improvement Specialist to join the team. This role will be full-time day shift from Monday - Friday, 8:00 a.m. - 5:00 p.m. The Senior Continuous Improvement Specialist leads a team through complex problem-solving and facilitates cross-functional teams. Advises the executive leadership team, while using continuous improvement and project management methodologies to drive initiatives forward Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits:
- Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
- Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
- Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
Senior Continuous Improvement Specialist Job Responsibilities:
- Partners with leaders to support high-profile projects that transform the way we care for patients across our health system, often acting as a strategic advisor system-wide projects sponsored by C-Suite team members.
- Leads cross-functional teams through a methodical process to assess, improve and sustain results while leveraging Project Management and Continuous Improvement best practices.
- Develops and delivers project communications which includes executive-level presentations.
- Coaches clinical and system service team members (executive and c-suite leaders) in Continuous Improvement fundamentals.
- Applies and teaches the Continuous Improvement toolset (DMAIC, process mapping, standard work, visual management, as examples) for use in a variety of settings including clinical, support, and executive.
- Participates in creating and promoting a culture of continuous improvement within the team and across the organization by encouraging employees to identify areas for improvement and contributing to the development of a more efficient and effective organization.
- Mentors and supports the members of the Continuous Improvement team to advance their technical and adaptive skills.
- May perform other duties as assigned.
Minimum Qualifications:
- Education: Bachelor's degree in relevant field (or 4 years of experience in lieu of degree)
- Experience: 5 years of experience with Toyota Production System fluency
- Certification: Six Sigma Black Belt within 6 months of hire
Preferred Qualifications:
- Strong knowledge of Lean, Six Sigma, and other continuous improvement methodologies (Lean Six Sigma Green or Black Belt certification preferred).
- Experience leading cross-functional process improvement initiatives in a hospital or healthcare environment.
- Proven ability to analyze complex workflows, identify inefficiencies, and implement data-driven solutions to enhance quality, efficiency, and patient outcomes.
- Proficiency in data analysis, performance metrics, and reporting tools (e.g., Power BI, Tableau, Excel, or other analytics software).
- Strong project management skills, with the ability to manage multiple initiatives simultaneously and drive measurable results.
- Excellent communication, collaboration, and change management skills to engage stakeholders at all levels of the organization.
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