Principal Technical Program Manager
 Microsoft | |
 United States, New York, New York | |
 Oct 21, 2025 | |
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OverviewAs Microsoft AI we are pushing the boundaries of technology. We are creating unique, beautiful and powerful products that will change lives. A small, friendly, fast-moving team, we support each other to do the best work of our lives, always looking to break new ground, fast. We are proud of what we build, how we build it and that our products will define the AI era. We run lean, obsess about users, and always make our decisions based on the evidence. We ship regularly, so your work will have real and immediate impact. It's a time of huge change in the AI landscape, and this role will put you right in the heart of it. As a Principal Technical Program Manager, Copilot AI, you will operate at the crossroads of platform development, data Privacy, and governance, shaping the evolution of transformative AI solutions. You will take charge of the customer lifecycle of data & privacy, driving strategic prioritization, comprehensive documentation, and deep analysis to enhance product experiences. By championing user trust and responsible AI, you will work data across MAI, streamline processes, and uphold the highest standards of quality, to meet regulatory & compliance. We are looking for candidates who:Are passionate about deeply aligning with Data Privacy and User Trust.Are keenly aware and able to manage timelines and schedules of mission critical launches.Take the initiative and enjoy building world-class consumer experiences and products in a highly collaborative, fast-paced environment.Bring an abundance of positive energy, empathy, and kindness, in addition to being highly effective.Effectively manage multiple responsibilities and can adjust to shifting priorities.Our newly formed organization, Microsoft AI (MAI), focuses on Copilot and other consumer AI products and research. We combine world-class AI research together with top notch design and product craft. The wider team is responsible for Copilot, Bing, Edge, and generative AI research, while the Mobile Engineering team is responsible for leading and building the mobile experience of Copilot on iOS and Android, collaborating closely with our Product Management, Design and AI Research teams. This role requires a balance of technical skills and effective people collaboration skills with the expertise and knowledge on data platforms. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.
ResponsibilitiesProduct feedback life cycle: Manage, coordinate and execute end-to-end data life cycle across multiple platforms, ensuring our platforms are meeting the highest standards of privacy, regulations and quality.Coordinate Cross-Team Collaboration: Work closely with engineering, data science, and product stakeholders to align on goals, track deliverables, and communicate status updates effectively.Leverage Data & Insights: Collaborate with analytics teams to define key success metrics, correlate improvements to usage, and influence roadmaps based on data-driven insights.Foster a Growth Mindset: Mentor team members, Manage vendor resources, share best practices, and cultivate a culture where everyone feels empowered to innovate, learn, and grow.Apply Technical Expertise: Dive deep into product and system architecture to better understand root causes, shape solutions, and drive high-impact improvements with engineering partnersDrive Scalable Solution: Design repeatable processes and frameworks that scale with product complexity and organizational growth, ensuring operational stability and continues improvementEmbody our Culture and Values. | |