Experiential Learning Manager

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The Experiential Learning Manager (ELM) is responsible for the facilitation of nursing education in the laboratory and simulation environments of an assigned location. The ELM ensures consistency in the delivery of student experiences regardless of modality or designation of student enrollment. The ELM provides leadership in the management of nursing lab and simulation activities, assigned faculty and staff support/management, student engagement and support, and the administrative oversight of the assigned location. The ELM will report into Academics, and provides supervision to Lab and Simulation Techs, and the Intensive Student Coordinator.

This position is a fully on-site role to ensure support for faculty, staff, and students.

PRIMARY DUTIES AND RESPONSIBILITIES:

Nursing Lab & Simulation Management

• Implement and ensure adherence to standard lab and simulation plans for the nursing program to ensure consistency in student experience regardless of modality of learning or enrollment designations.
• In collaboration with course collaboration teams, develop, schedule, and facilitate simulation scenarios in alignment with course objectives.
• Ensure appropriate communication to stakeholders regarding lab and simulation management and activities.
• Meet or exceed budgetary goals as assigned for areas of responsibility.
• Maintain simulation equipment, manikins, task trainers, and lab supplies.
• Provide regular inventory and equipment maintenance reports to leadership
• Ensure labs are prepared for student use, including setup and teardown of equipment and materials.
• Troubleshoot and resolve technical issues related to simulation software, hardware, and lab facilities.

Nursing Faculty and Staff Support

• Provide leadership to assigned lab and simulation personnel to meet university expectations.
• Interview, hire, and provide performance management to faculty whose primarily instructional modality is lab or simulation.
• Ensure staffing levels are sufficient to meet prescribed university ratios for nursing lab and simulation experiences.
• Under the direction of the Director of Nursing Outcomes, ensure implementation of university strategy for nursing lab and simulation at assigned location.
• Ensure student experience is seamless through the coordination of nursing lab and simulation faculty and staff.
• Coordinate with assigned location academic leadership to ensure coordination of local faculty in lab and simulation settings in accordance with faculty workload policies and nursing program expectations.
• Provide direct oversight to faculty during lab and simulation facilitation (online intensives and campus experiences) to ensure proper student engagement, intervention, and learning experience.
• Provide on-site orientation and training to faculty and staff.
• Promote faculty and staff development in accordance with university standards.
• Ensure assigned personnel complete required trainings to facilitate a highly engaged student learning experience, and meet university expectations.

Nursing Student Engagement and Support

• Interact with students proactively to provide support and seamless experiences, aligned with institutional values.
• Promote a culture of student-issue-de-escalation, and model behaviors to assigned staff and faculty.
• Provide oversight to assigned staff and faculty to ensure level of student service and education meets or exceeds desired outcomes.
• Proactively, and collaboratively, provide recommendations to the Director of Nursing Outcomes for university improvements to the student learning experience.
• Review student feedback from experiences to inform future staffing, faculty/staff development, and opportunities to improve the student learning experience.
• Communicate student progression updates appropriately and regularly.
• Ensure online intensive students complete pre-intensive expectations prior to intensive experience.
• Promote positive and proactive communication to students for appropriate student planning of intensive experience and expectations.
• Escalate student concerns, issues, grievances, or complaints in accordance with university policy and procedure.

Administrative Responsibilities

• Schedule student learning experiences in lab and simulation to fulfill course requirements as directed by the Director of Nursing Outcomes.
• Ensure lab and simulation facility readiness for student learning experiences.
• Manage lab and simulation supply procurement process for consumable supplies at assigned location.
• Propose capital investment and expenditures via the university budget process to ensure stability of student learning experience.
• Track student experience and learning data for lab and simulation activities as directed.
• Provide reporting on data to leadership regularly and upon request.
• Contribute to the alignment of nursing curriculum, as directed, to ensure a cohesive approach between didactic, lab, clinical and simulation learning activities to meet course outcomes.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Masters degree in nursing, education, or field in which Herzing University offers lab and simulation.
• Minimum of two-years experience in lab and simulation at an institution of higher education or a professional medical setting/center.
• Familiarity with simulation platforms (e.g., Laerdal, CAE, SimCapture).
• Certification in simulation (e.g., CHSE - Certified Healthcare Simulation Educator) preferred.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

PHYSICAL REQUIREMENTS:

• Must be able to remain in a stationary position 50% of the time.
• Must be able to occasionally move around the work location.
• Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.
• Position is fully on-site are requires employee to be maintain a fully on-site schedule to support student, faculty, and staff.

Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.