New 
Business Manager, GSMB
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 16, 2025 | |
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OverviewAt Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. The Small and Medium Business (SMB) segment within SME&C is at the leading edge of growth and transformation. It's a tremendous scale engine for the company, dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience. If you share our passion, thrive on big challenges with broad impact and want to join the Growth Ecosystems and Innovation team (GEI), this is a fantastic opportunity for you! The GEI Team is looking for an energetic, passionate, analytical person to take on the role of Business Manager. Summary of the position: As Business Manager for the Growth Ecosystems & Innovation team, you drive strategic business management, field-led innovation, stakeholder engagement, and operational excellence for SMB sales initiatives. You serve as a key orchestrator between field teams, leadership, and partners, ensuring alignment, readiness, and measurable impact on business outcomes. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesStrategic Business Management Own and manage the GEI One List: Consolidate, prioritize, and track RFY (Reach, Frequency, Yield) asks from field teams, ensuring visibility and progress with worldwide leadership. Coordinate rhythm-of-business (ROB) and team meetings, maintaining a consistent cadence to support strategic execution. Oversee fiscal year summit and landing plans for SMB Sales teams, driving readiness and alignment across the organization. Monitor and report on team spend, ensuring financial discipline and accuracy against budget targets. Stakeholder Engagement & Partner Support Serve as a primary point of contact for GEI Leadership, especially supporting GM stakeholder engagement activities. Lead engagement of GM and team for partner events and design SMB engagement and represent SMB POV- examples: PAC, Sales Summits, partner summits Build and maintain strong relationships with internal and external stakeholders, representing the team in key meetings and engagements. Fully participate in the SME&C Business Manager community and partner closely with the Global SMB Chief of Staff team to support broader initiatives. Travel & Logistics Management Plan and execute offsites and travel logistics for GM and partner engagements, ensuring seamless coordination and alignment with business priorities. Oversee travel arrangements, expense tracking, and reporting for leadership and team activities. Field Innovation & Feedback Join in the development and scaling of field-led pilots, running sprints to test global initiatives and measure business impact. Establish and manage a feedback loop platform, capturing actionable field insights to inform leadership decisions and drive continuous improvement. Operational Excellence Ensure timely and effective execution of ROB, offsite logistics, and travel plans. Deliver clear, engaging landing experiences for SMB Sales teams, supporting change management and readiness for key initiatives. Maintain data integrity across business management systems, ensuring secure and auditable workflows. Team Culture & Learning Promote a culture of growth, inclusion, and community engagement through learning initiatives and participation. Foster a diverse, inclusive, and values-driven workplace, encouraging continuous learning. The successful candidate have these essential skill set: Excellent communication (verbal and written) and interpersonal skills. A proven ability to influence and collaborate across groups and build virtual teams. Strong track record of effective communications with executives, partners and stakeholders. Be self-motivated and directed, with ability to work independently, requiring minimal supervision. Project management, organizational and entrepreneurial skills. Proven analytical and creative problem-solving skills. Strong systems and tools experience. Ability to plan at both strategic and implementation levels. Willingness and the capability to travel occasionally. Drive to overcome adversity. Executive presence and ability to work with executive staff. Other:Embody our Culture and Values | |