About our group:
Our team's main objective is to develop and deploy automation capabilities for Seagate's Systems Organization. Our focus is on automated firmware test development, test infrastructure, and lab support.
About the role - you will:
- Support advanced Data Storage Systems labs used to develop and test Seagate's extensive product line of storage array solutions.
- Facilitate lab operations and maintenance/troubleshooting of both the hardware and software infrastructure used by the Systems organization.
- Consult with Customer facing engineers to understand the issues being seen in the field by our customers.
- Conduct first level Triage and Failure Analysis on Customer returned hardware.
- Work with Systems Firmware and Hardware teams to root cause issues.
- Maintain IT security requirements for all supported systems. Work with IT to resolve networking, ports access, applications access, and firewall issues.
- Manage inventory as well as capital & asset tracking.
- Utilize your organizational and communication skills to actively coordinate with IT and Facilities (and other related Seagate teams) on physical Lab improvements, Security, and compliance initiatives.
About you:
- Thrive in a dynamic lab environment where incoming work requests can be fast paced and unpredictable
- Effective communication and interpersonal skills
- Strong communication skills and willingness to learn and work independently with different engineering teams to help drive lab issues to closure
Your experience includes:
- Working in a lab environment with hardware/firmware
- Scripting/automation skills (including Python, BASH, etc.)
- Understanding of computer architecture and components (knowledge of storage systems, RAID, SAS/FC/iSCSI interfaces and hard drive technology a plus)
- Ability to diagnose the root cause of computer system failure and isolate the components/failure nodes
- Understanding of hardware and software interactions; able to apply this understanding to resolve issues
- Bachelor's degree in Computer Science, Computer Engineering, or related programs of study and 5+ years of experience, or Master's degree in similar fields of study and 3+ years of experience, or PHD and 0+ years of experience or equivalent education and experience.
- Experience with provisioning and troubleshooting storage and networking devices
- Experience with virtualization technologies (Docker, KVM, VMWare etc.) and Operating Systems
- Experience with inventory management and purchasing
- Experience interfacing with IT when resolving networking issues.
- Knowledge of Seagate's storage systems hardware and its applications
Salary: The estimated base salary range for this position is: $81,500.00 - $116,600.00. The individual salary is based on work location and additional factors, including job related skills, experience, and relevant education and training.
Benefits: Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, eligibility discretionary bonus, medical, dental, vision and life insurance, short-and long-term disability, 401(k), employee stock purchase plan, health savings account, dependent care and healthcare spending accounts.
Seagate also offers paid time off, including 12 holidays, flexible time off provided pursuant to Seagate policy, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave. The benefits for this position are based on a full-time schedule for a full calendar year and may differ depending on work location.
Location:
Longmont, Colorado (This is an onsite position)
Our Longmont product-design campus is nestled against the foothills with exceptional views of the Rocky Mountains. Here at work, you can grab breakfast and lunch in the on-site cafeteria or get an afternoon espresso, prepared by a professional barista. Our 600+ employees enjoy an active on-site experience from sporting activities (get in a few laps at lunch on our 1-mile walking path around campus, play ping-pong or volleyball, or stop in our 24- hour fitness center for a group or individual workout). We also offer opportunities for community service and participation in various employee resource groups.
Location: Longmont, United States
Travel: Up to 10%
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