Benefits Specialist III

The primary responsibility of the Benefits Administrator III is to administer and maintain employee benefits programs. This role evaluates the effectiveness and competitiveness of the benefits program, recommends areas for improvement and leads the implementation of those improvements.

Benefits Administration

Administers and maintains one or more employee benefits programs
• Processes enrollments, changes, terminations, and claims for benefits plans
• Coordinates with benefits vendors, brokers, and consultants to ensure quality service and compliance with contracts and agreements.
• Supports implementation of benefit program improvements

Record Keeping, Reporting and Invoice Management

• Ensures accuracy and timeliness of data and records
• Prepares and files required reports and documents as directed
• Reconciles and audits benefit invoices and payments, and resolves any discrepancies or errors

Compliance and Communication

• Ensures compliance with all applicable laws and regulations, such as ERISA, COBRA, HIPAA, ACA, ADA, FMLA, etc.
• Educates and communicates the benefits plans and policies to employees and managers

Program Improvement and Evaluation

• Leads implementations of benefit program improvements
• Monitors and evaluates the effectiveness and competitiveness of the benefits program
• Identifies areas for process improvement and efficiency gains within the benefits administration workflow
• Provides recommendations for streamlining processes, implementing automation, and leveraging technology solutions

Employee Support

• Assists with benefits related projects and initiatives
• Answers employee questions on Benefits policies, processes, and programs. Escalates as needed to the appropriate team member

Development and Additional Responsibilities

• Stays current with industry trends and best practices through regular research and professional development
• Develops and maintains relevant skills
• Performs any other duties and tasks as assigned by management

• 4-7 years of experience in benefits administration
• Bachelor's degree in Human Resources, Business Administration, or related field.
• Proven track record in leading implementations of benefit program improvements
• Experience in monitoring and evaluating the effectiveness and competitiveness of the benefits program