Patient Service Representative-Primary Care Family Medicine (Saco)

Description

Clerical/Administrative Support
Req #: 50513

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR) - Part-Time

MaineHealth Primary Care - Family Medicine - Saco | MaineHealth

Address:Industrial Park Road, Saco, ME 04072
Schedule: 28 hours/week | Flexible 4- or 5-day schedule | Consistent weekday hours

• Benefits eligible position

Facility Hours: Monday-Friday, 7:00 AM-5:00 PM

MaineHealth is currently seeking a friendly and reliable Patient Service Representative (PSR) to join our Primary Care Family Medicine practice in Saco. This is a part-time role, ideal for someone who enjoys interacting with patients and working in a supportive team environment. No prior experience is required-we are willing to train the right candidate!

As a PSR, you will be the first point of contact for our patients. Your primary responsibilities will include greeting patients, answering phones, scheduling appointments, and performing general office duties to support the daily operations of our medical practice.

What We Offer:

• A flexible, consistent work schedule (option to work 4 or 5 days/week)

• A supportive team environment in a well-established family medicine practice

• On-the-job training-no experience required!

• Opportunity to grow within MaineHealth, the largest health system in northern New England

Key Responsibilities:

• Greet and check in patients in a professional and friendly manner

• Answer and direct incoming calls

• Schedule and confirm appointments

• Verify insurance and collect co-pays as needed

• Maintain patient records and general front desk organization

• Collaborate with clinical and administrative teams to ensure smooth patient flow

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

If you have questions about this role, please contact rebecca.rand@mainehealth.org