Electric Power Generation (EPG) Technician - Onsite

Thompson Machinery
United States, Tennessee, Memphis
Dec 06, 2025
Electric Power Generation (EPG) Technician - Onsite ABOUT US Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth. WHAT WILL YOU DO The Electric Power Generation (EPG) Technician position is responsible for installation, preventive maintenance, diagnostics, repair, and service of diesel powered standby electrical generation equipment. This is a skilled field service technician position who works largely independently, with a company-provided field service truck. Work is performed at a variety of customer locations, including industrial, commercial, hospital, and residential sites. The EPG Technician reports to a Commercial Services Manager, and serves customers typically located throughout the Middle and West Tennessee and Northern Mississippi territory. RESPONSIBILITIES The EPG Technician will read and interpret technical instructions, safety manuals, service manuals, company policies and procedures. Works with electric and electronic schematics, wiring diagrams and ladder logic; and demonstrates an understanding of single phase and three phase circuit theory and AC/DC circuit theory as well as proficient in the use of test equipment. Electrical switchgear experience is helpful. Provides advanced troubleshooting and high-quality repair service on power generation, switch gear and uninterrupted power source (UPS) systems, responding to customer needs in a positive, safe, and timely manner, ensuring maximum value for work performed. EPG Technicians have safety, customer satisfaction, and business responsibility within a branch region. As technical expert and primary customer support contact, they are responsible for communicating to provide exceptional customer experience as they WHAT WE EXPECT YOU We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service. Qualifications: Power Generation Technology training or Power Production and Maintenance training through accredited technical schools or military experience preferred. High school diploma required. 2+ years of previous hands-on electrical diagnostics and advanced troubleshooting experience working on 8.5kW - 2,500kW diesel powered generators. Candidates with limited electrical experience, but with strong engine experience will be considered. Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations. Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus. Demonstrated sense of urgency and self-initiative, and the personal drive to be successful. Excellent communication skills. Possess and maintain a current, valid state driver's license with a current DOT medical card as required for towing. Must possess basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters. Must be able to travel as required generally within territory (averaging up to 20%). Physical Requirements Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position. Able to lift up to 50-80 pounds occasionally Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with the candidate's experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled. Apply Now Listing is current as of Dec 11, 2025 11:44 AM