New

Facilities Maintenance Program Manager - DAL

Southwest Airlines
401(k)
United States, Texas, Dallas
Sep 17, 2025
Department: Facilities Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Facilities Maintenance Program Manager delivers on our Purpose by conducting station visits and ensuring all work orders in the Computerized Maintenance Management System (CMMS) are completed efficiently at Southwest Airlines facilities in cities assigned by the Regional Manager. This role also assists the Corporate Facilities Project Managers and provides support to the Facilities Maintenance Team. The Facilities Maintenance Program Manager is an organized Team player who looks forward to piloting their own career with Heart. Additional details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities Partner with Facilities Maintenance Leadership to conduct station visits for asset checks and ensure all Corporate Facilities assets are updated in the CMMS Proactively monitor preventative maintenance issues and scope, ensuring the appropriate level of priority, visibility, alignment, communication and escalation Oversee completion of all maintenance requests Responsible for monitoring the CMMS system and organizing work performed by contractors in cities assigned by the Regional Manager, and ensure tasks are performed effectively and efficiently to have the least impact on our Customers' daily operations Perform quality control inspections of facilities, including functionality and condition of mechanical and electrical rooms, restrooms, public areas, roofs, exterior finishes, sidewalks, hold rooms, potable water cabinets, stairwells, and parking areas Perform janitorial audits Train and assist proper procedures and use of CMMS Manage direct, vendor relations, and contracts including expected response times to support the critical program May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of machines and tools, including their designs, uses, repair, and maintenance Knowledge of materials, methods, and the tools involved in the construction or repair of buildings, parking lots, grounds and/or other structures Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Knowledge of routine maintenance on equipment and determining when and what kind of maintenance is needed Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models Skilled in understanding the implications of new information for both current and future problem-solving and decision-making Skilled in identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Ability to build relationships with partners and Leadership at all levels, and make sound recommendations while providing support and guidance for the business Ability to work well with others as part of a team and manage and influence others, who are not direct reports, to provide specific results Ability to effectively communicate with various levels or Leadership and outside vendors Education Required: High School Diploma or GED Experience Advanced-level experience, seasoned and specialized knowledge in: Construction and building repair fundamentals Electrical and mechanical repair Licensing/Certification Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements Must have a valid state driver's license Must be able to obtain a US Passport Physical Abilities Ability to perform work duties from limited space workstation/desk/office area for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Ability to raise/move/transport 100 lbs on an occasional basis (under 50%) Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Ability to work extended hours as needed, including nights and weekends, and overnight travel over 50% Pay & Benefits: Competitive market salary from $91,250.00 per year to $101,400.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** * Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** * Competitive health insurance for you and your eligible dependents (including pets) * Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. * Explore more Benefits you'll love: https://careers.southwestair.com/benefits Pay amount does not guarantee employment for any particular period of time. 401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer.** Please print/save this job description because it won't be available after you apply.