Peer Recovery Team Lead - Outreach Case Management 184

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals with complex needs in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Program Type: Community-based

# of Members: The teams will serve a combined 120-150 consumers per quarter (40-50 per team), or 480-600 per year (160-200 per team

Who We Serve: Adults diagnosed with a serious mental illness that are resistant to mental health treatment. Family education is provided to family members or caretakers.

About the Program: Telecare In-Home Outreach Team (IHOT) is a centralized program offering mobile teams to provide in-home outreach to adults with serious mental illness (SMI) who are reluctant or resistant to receiving mental health services. IHOT offers services throughout San Diego County.

The IHOT program also serves as the gatekeeper program through which referrals to the Telecare Assisted Outpatient Treatment (AOT) program are made. The AOT program is part of a continuum of supportive services offered to individuals with serious mental illness who are opposed to engaging in treatment services and who meet the nine criteria of Laura's Law.

Salary 40 hours per week | Monday - Friday | 8:00am - 4:30pm | After hours crisis on rotation

Expected starting wage range is $68,640.00 - $73,079.74. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

POSITION SUMMARY

In this entry level management position and under direct supervision of the Clinical Director or Administrator, the Peer Recovery Team Lead supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. The Peer Recovery Team Lead completes assessments and determines the appropriate level of services for new members served.

QUALIFICATIONS

Required:

* Must have current and valid Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment.

* Three (3) years of experience or part-time equivalent supporting individuals with behavioral health challenges

* Experience as a beneficiary of the public Behavioral Health system of care

* Must have personal car, willing to use for work and willing to transport clients in your car

ESSENTIAL FUNCTIONS

* Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders

* Engages, inspires, and facilitates meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals

* Responds to critical situations with a high-level of engagement and de-escalation skills that support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge

* Organizes team meetings to update and coordinate assigned tasks and work flow for team members

* Ensures required peer services deliverables are met or exceeded by self and team members

* Ensures accuracy of records and safeguards client confidentiality

* Monitors documentation and other required standards for content quality and quantity

* Collaboratively works with internal and external customers

* Provides on-site recovery and peer support skill coaching and development

* Monitors and supports staff attendance, required credentials, and performance development of team members

* Travels locally to provide outreach to members served in the community (program specific)

What's In It for You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays
• Free CEUs, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit: https://www.telecarecorp.com/benefits

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.