Sr. Software Development Engineer

About the Role

The Adobe Experience Platform (AEP) Customer Engineering team is seeking Senior Software Engineering to help drive development of tooling and automation that accelerates AEP product adoption. Focus on crafting self-serve solutions for Adobe teams and customers to choose, implement, and measure AEP-based use cases.

As the lead developer you will build intelligent, in-product solutions that streamline the entire customer lifecycle-from discovery and configuration to execution . Your work will directly empower businesses to unlock the full potential of AEP, reducing implementation complexity and accelerating time to value.

Key Responsibilities

Authoring Tooling:

• Build AI assistants and templates that simplify the authoring of use case configurations (e.g., audience segmentation, journey orchestration, predictive analytics)
• Build "Personal Lab Environment" to help use case driven on-boarding/learning powered by GenAI
• Enable Adobe internal teams to curate, share, and optimize best-practice use case playbooks for rapid adoption.

Use Case Implementation & Automation:

• Build automation frameworks that enable customers to quickly deploy and validate AEP use cases with minimal technical lift.
• Integrate with AEP services like Real-Time CDP (RT-CDP), Customer Journey Analytics (CJA), Adobe Journey Optimizer (AJO), and Edge Network to provide real-time, no-code/low-code execution of customer-defined use cases.
• Develop API-first solutions that allow partners and enterprise teams to extend and customize use case deployment workflows.

Collaboration & Collaborator Engagement:

• Partner with Product Management, Data Science, UX, and Adobe Customer Success to embed tooling directly into the AEP user experience.
• Define and track essential metrics that measure adoption, efficiency, and impact of use case-focused success tools.

What you'll do:

• Build and improve web services
• Work cross-function with product managers, engineers and designers to build exciting new features.
• Leads development reviews, adding perspective based on knowledge and experience
• Own technical designs that have impact on the fundamental architecture of the product
• Build out backend for front end services tailor-made to meet customer needs.
• Use data to help inform and then drive performance and reliability improvements based on that data.

What you'll need to succeed:

• B.S. or Masters in Computer Science or equivalent experience and understanding.
• Experience developing self-service SaaS tooling for customer use case enablement, automation.
• Proficiency in Python, Java, JavaScript, SQL, and cloud platforms (AWS, Azure, GCP).
• Hands-on experience on open source technologies Spark, Hadoop Stack, Kafka
• Proven record of delivering highly optimized code in Scala/Java
• Proven track record of cross-engineering organizational influence; ability to collaborate across multiple vertical engineering teams to align technical strategies and ensure seamless integration of customer success solutions into AEP.

Nice to haves:

• A history of building microservices in production environments on AWS and/or Azure.
• Proficiency in NoSQL and SQL.
• Experience testing a wide range of applications and services.
• Operational skills with deployment and monitoring tools such as Sentry, GoCD, Grafana, New Relic and Splunk.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.