Contact Center Specialist I

What The Role Is

Provide high levels of customer service to Cadence Bank customer base. This position is on-site.

How You will Make an Impact

• Answer, resolve, and/or initiate actions on customer calls into center on all products and services
• Consistently achieve set performance standards for quality and productivity
• Cross sell additional bank products and/or services as appropriate

Who You Are

• Minimum of high school diploma: one year in customer service is preferred
• Excellent interpersonal and motivational skills
• Innovative and highly motivated self-starter
• Excellent verbal communication skills
• Basic PC literacy
• Detail oriented

If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.